LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,547 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I bought a mount cutter it was easy to navigate the website and order was delivered when promised. The mount cutter was easy to set up and use. Very pleased and already planning my next purchase.”

Helpful Report

Posted 3 years ago

“Excellent. Beautiful moulding and 3 frames for an exhibition made easy with the chop service. Will do this again. Amazingly arrived next day.”

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Posted 3 years ago

“Great service and friendly staff. Had my spare morso part delivered quickly and at a fair price. Thank you.”

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Posted 3 years ago

“Very speedy service, change of address handled correctly, unfortunately one item missed”

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Posted 3 years ago

“Very good service but, my mistake, I ordered the wrong material by mistake! I would have liked to see my previous orders before making a selection.”

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Posted 3 years ago

“The moulding that we ordered and was promised for 2 day delivery was lost, so we had a very unhappy customer with no frame for his wife's birthday.”

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Posted 3 years ago

“Once again, you were let down by the delivery company, this has happened before. On the day of delivery there was someone home to receive the parcel. I was informed that no-one was there by the delivery company. The e-mail stated that they would try again the following day but I then received an e-mail to say they couldn't deliver as the driver ran out of time. Yesterday I called Lion, very helpful customer services person. She confirmed that the parcel had been returned to Lion and she put it on an overnight again. As I type this it has not yet arrived (11a.m.). The delivery address is Kidderminster, not a great distance from you. I can't complete the delivery options below as I've not received the order yet. However, my rating below for Lion is based upon my experiences prior to the delivery process.”

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Posted 3 years ago

Good morning Clive. Thank you for your review and apologies for the delivery issues. Replacement goods are showing out today with DPD and should be delivered between 13.30 and 14.30. Not entirely sure what happened with the 2 attempted deliveries last week, driver has taken an image of a door on both occasions? I can email those images over to you? Thanks again, George - Lion Team

Posted 3 years ago

“very happy with my service will defo use again.”

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Posted 3 years ago

“Helpful, honest and reliable.”

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Posted 3 years ago

“Simply first class service. I can make promises to my customers knowing that Lion will deliver a quality product in unbelievable timescales. I don’t know how they do it. I’ve often ordered one morning and my materials arrive next day, and I’m based in Scotland. Well done Lion, keep up the good work👍”

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Posted 3 years ago

“Prompt and efficient as always”

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Posted 3 years ago

“Another great delivery from Lion picture framing. They have a very informative and easy to use website for the ordering process and items are posted and delivered very quickly. I am always pleased to order goods from this company as it is 100% reliable. Keep up the good work guys!”

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Posted 3 years ago

“Quality products at great prices delivered punctually. Highly recommended”

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Posted 3 years ago

“The chop service is excellent”

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Posted 3 years ago

“An excellent product with quick delivery.”

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Posted 3 years ago

“Great Products. Fast Delivery.”

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Posted 3 years ago

“Helpful team, and prompt delivery after ordering.”

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Posted 3 years ago

“Fast and efficient service. Thank you.”

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Posted 3 years ago

“From order on line to physical delivery the service is brilliant. Thanks”

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Posted 3 years ago

“Very easy to order online, speedy delivery, great product. Would certainly recommend.”

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Posted 3 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,547 reviews