LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Surprised to be charged for an extra length that I did not order. I appreciate that the length required may be different, but ordering 3.6m and receiving and being charged for 6m appears excessive.”

Helpful Report

Posted 2 years ago

Good afternoon Nigel, Thank you for leaving a review. On the loose lengths of moulding we do only dispatch full lengths and take the meterage entered to be the minimum requirement for your job. We do include this on the product page and the order confirmation email. Alternatively, you can order the exact moulding required mitre-cut to size using our chop service: https://www.lionpic.co.uk/chop-service/ Thanks again, Kind Regards,

Posted 2 years ago

“I use the Chop service and am always very happy with the results. The corners meet accurately and the quality of wood is good. When there is something not right the issues are resolved quickly and effectively.”

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Posted 2 years ago

“Excellent Service and delivery - great response from my local rep.”

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Posted 2 years ago

“Outstanding service on my first time of using (I'm new to framing). Easy to order online- everything arrived extremely well packaged and high quality framing materials. Can't wait to use everything I ordered. The info on the website is exceptional with lots of helpful FAQs and videos and really great to find a company with such outstanding customer focus. Thank you.”

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Posted 2 years ago

“First time I have used Lion. Their website, range of goods, prices and customer service are commendable. Dispatch won the efficiency prize by delivering the goods 5 minutes before I received the email telling me the goods had been sent!”

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Posted 2 years ago

“Great product quickly and safely dispatched.”

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Posted 2 years ago

“Availability and service very satisfactory. Slight damge but dealt with very promptly.”

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Posted 2 years ago

“I am new to framing and received some good advice before placing an order which arrived next day.”

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Posted 2 years ago

“Item was delivered very promptly. Impressed with the quality”

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Posted 2 years ago

“Always have what I need in stock and arrived before the predicted dated Have used several times and have always had quick service.”

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Posted 2 years ago

“Fantastic range, and fantastic service :)”

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Posted 2 years ago

“Very good product and excellent srvice”

LION Picture Framing Supplies LTD 5 star review on 16th February 2022

Helpful Report

Posted 2 years ago

“The sales team were extremely helpful in discussing specific framing requirments and the next day dleivery service was superb. Unfortunatley the frame ties and screws were incompatible in both of my orders even when they replaced them with a different option.”

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Posted 2 years ago

“I know I can always rely on Lion.”

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Posted 2 years ago

“Ive recently experienced moulding return and moulding delivery. Both experiences were perfect! Thank you.”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“good quick service”

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Posted 2 years ago

“Very helpful first telephone contact followed by timely delivery of samples. Ordered some product delivered well wrapped and timely.”

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Posted 2 years ago

“Excellent service and good communicators - good value for money.”

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Posted 2 years ago

“Excellent super fast service - thanks”

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Posted 2 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews