LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the carriage deal. Other suppliers cripple small framers, like me, with high carriage charges. This shows a lack of caring for their customers.”

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Posted 5 years ago

“I am always pleased with Lion's service - always delivered promptly and well packed. They are always happy to help with questions and any problems are sorted quickly.”

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Posted 5 years ago

“Great service and delivery next day, what more could ask for.”

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Posted 5 years ago

“Order handled efficiently with a quick delivery. Packaged well everything in stock. All in all I’m totally satisfied.”

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Posted 5 years ago

“Delivered, all correct and in good time, thank you”

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Posted 5 years ago

“Arrived impressively quickly....BUT.......Driver delivered only two pieces out of three, I had to ask him to check his van for the final piece........AND.....the roll of acetate was completely open at one end ( I have taken a photo in case damage is identified )....AND The cover wrapping to All three items was covered in a grimy dust, which I can only attribute to your warehouse or the delivery van. This is very unusual for Lion.”

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Posted 5 years ago

“As always a first class service, fast, efficient and a great source of all framing needs.”

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(INTERNAL) - Posted 5 years ago

“I have shopped at Lion for well over the last 15 years. When I lived in the Midlands, it was easy to call in to collect materials etc. Now that I have re-located to the East Anglian coast, I rely on the chop service - which is very straightforward on the website. Orders are extremely well packed and delivery is quick and trouble free. On the odd occasion when something has turned out to be wrong, the replacement has been dealt with without fuss and received very speedily. An excellent customer service all round.”

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Posted 5 years ago

“Great service and rapid delivery. Very happy.”

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Posted 5 years ago

“Good service and great mouldings.”

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(TW1) - Posted 5 years ago

“Lion PFS are brilliant, enquiries, ordering are made easy due to staff having great product knowledge and there willingness to find out and get back to you if they don’t know. I did training there when I started framing, they really are the full package. Carl Hardwick GCF (APF) Wakefield”

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Posted 5 years ago

“Great service, fast delivery 🚚”

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Posted 5 years ago

“I always order on-line and collect at the counter, but on this occasion I needed to see a sample. I placed my order in the usual fashion and it was ready for me as always when I arrived. I then ordered moulding based on the sample I saw and it was added to my existing order, which saved messing around with an extra transaction. The staff are always friendly and obliging.”

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(ML) - Posted 5 years ago

“Prompt delivery as always”

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(ML) - Posted 5 years ago

“We've been ordering our studio supplies from Lion since 2005. Products are always shipped promptly, the service is professional and importantly the goods arrive in perfect condition. Almost everything under one roof and the people we deal with are fab! Thanks Lion :)”

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(INTERNAL) - Posted 5 years ago

“It was easy to find the moulding I wanted on the LION website and to set up an order using the chop service. I did this at 1145 am, and received the items at 0800 the next day, perfectly cut to length and very well wrapped.”

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Posted 5 years ago

“I tend to use Lion as their website and catalogue descriptions are some of the best out there. Very clear and full dimensions shown. This is backed up by efficient payment handling and very well packaged deliveries.”

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Posted 5 years ago

“This was the first time I ordered from your company and I can assure you that this will not be the last. The communication was spot on and delivery was prompt. Your prices are excellent and the quality of your products are second to none. The products were packed very well to keep them safe during transit and shows that care has been taken. Very pleased customer.”

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Posted 5 years ago

“Great service as usual”

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Posted 5 years ago

“Excellent service throughout. The sales team George and Tracey are a real credit to Lion.”

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(ML) - Posted 5 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews