LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered some frame moulding from Lion and all were delivered by courier within 48 hours, very well packaged. Lion stock an extensive selection of everything needed for picture framing.”

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Posted 6 years ago

“Back at the top of their game with product quality and service. Excellent communications from the office.”

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(ML) - Posted 6 years ago

“excellent fast service”

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(TW) - Posted 6 years ago

“Thank you. The materials arrived in good order on the day requested.”

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Posted 6 years ago

“Excellent service . Delivered next morning , perfectly packed . all good . thank you”

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Posted 6 years ago

“We have been working with Lions for over twenty years and I can say with all honesty they are a fantastic company, great customer service and always do what they say.”

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(ML1) - Posted 6 years ago

“fantastic service and fast delivery”

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Posted 6 years ago

“Frames all good, some are a bit on cheap side, so we buy more expensive ones now. The reason I gave 4* is DX delivery messed us around and seem chaotic! Arrived, couldn't leave in a safe place, then office said they were allowed to leave delivery outside. So missed Friday delivery by 20 minutes... called them Monday, said they could leave it now if I was out and arriving between 4-5pm..put phone down and delivery man outside at 10am? Perhaps use DPD?”

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Posted 6 years ago

“Delivery from placing order is excellent. The main Supplies Catalogue is a bible which I diligently mark with items ordered (and in use) over the years. The current website exhibits some failings (run time errors) and the numbering system brings up some odd bedfellows when a part number search is used. The biggest let-down is the introduction of price changes (historically usually up, though not always) and increased delivery charges from 2 January 2019, when the new catalogue and its prices will not apparently be ready for a couple of months. This encourages using alternative suppliers.”

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Posted 6 years ago

“Prompt and efficient service as always...I ordered online for the first time and it was easy as pie!”

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(TW) - Posted 6 years ago

“We have way in excess of 100 regular suppliers, Lion are in my opinion are the best. We take advantage of Lions' extensive product range for both supplies and hardware machinery, backed with personal and often face to face great product knowledge. We receive next day delivery and even if we get it wrong their no quibble returns policy is second to none. Lion sets the bench mark for our other supplies.”

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(TW) - Posted 6 years ago

“we are exceptionally pleased with the service we receive from lion if on the odd occasion there is a problem with anything it is quickly and professionally resolved. Delivery is prompt and you are instantly notified about stock levels via there website.”

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(TW1) - Posted 6 years ago

“A few pieces of the longer lengths of black ash moulding had to be re supplied as they were warped even though a request for the moulding to be checked for straightness had been put on my order. My framed prints require exact looking frames as they are mounted in off white with black slips and require precise frames. Saying that the service for this was efficient.”

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(INTERNAL) - Posted 6 years ago

“Had not ordered for a while as been busy on other projects, but everything went smoothly and very happy with service including delivery. Many thanks, Ken Gant of Inhouse Framing.”

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Posted 6 years ago

“All’products I ordered were on stock and the delivery was very quick.”

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Posted 6 years ago

“comprehensive range of tools and materials and first rate service.”

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Posted 6 years ago

“Damaged goods delivered 7 out of 10 sheets mountboard ! Not happy opened sat so could not contact you, will phone mon am . I needed the mounts urgently , will wait a replacement delivery Rosie Read”

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Posted 6 years ago

“As usual - completely reliable and prompt delivery.”

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(SF1) - Posted 6 years ago

“Goods ordered on line no problems. Delivered on the day requested. Very good service.”

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Posted 6 years ago

“Excellent service always. A lower limit for special orders would help small users like me and I would be happy to pay postage when I really need just one or two items urgently.”

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Posted 6 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews