LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Comprehensive selection with clear data making on-line ordering easy. Very speedy delivery.”

Helpful Report

Posted 4 years ago

“I have been dealing with Lion for over 20 years and find their customer service exceptional. This was again demonstrated this week when I took photos of inspected mouldings and emailed them with the details of in-transit damage. Replacement goods were dispatched next day with a special request regarding packaging. Thanks once again Lion !”

Helpful Report

(SF) - Posted 4 years ago

Dear Customer, Thank you so much for your gleaming review! Glad you received your replacements all fine. Thanks for letting us know. Best regards, LION.

Posted 4 years ago

“Very efficient and timely on line process”

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Posted 4 years ago

“I have been asked to hang some pictures by a customer with a challenge ahead i searched the internet. I choose Lion because of the range of products available and all new to myself. Great selection on web and very handy catalogue delivered with my order and i guess i will be reading through that all night. Although i did not contact them directly on phone i am sure they would provide me with any tech advise on future projects if needed. Arrived very quickly and packaged separately in bags to help when on large project. Well all i can say is first class service, speedy delivery and thank you for helping out. Kind Regards SRH”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you so much for your gleaming review! Glad you received your hanging system all fine. Thanks for letting us know. Best regards, LION.

Posted 4 years ago

“D rings arrived promptly but without the screws shown in image, so pretty useless without another trip to a hardware store”

Helpful Report

Posted 4 years ago

Hiya, thank you for your review. Can I ask which image are you referring to as in the catalogue and online I cannot see screws in the image? We make the following reference regarding screws for this item: Takes No.6 gauge / 3.5mm diameter screws. Hope that helps. Best regards, LION

Posted 4 years ago

“All supplied exactly as ordered, just a pity the courier didn't deliver to the correct address! Packaging was a bit excessive, mainly to accommodate two catalogues which will go to recycling immediately as I am a non-trade customer.”

Helpful Report

Posted 4 years ago

“Very great service and prompt delivery. Highly recommend”

Helpful Report

Posted 4 years ago

“Excellent quality and speedy, efficient service. My only niggle is the minimum order requirement, being a very small business – I do understand, but were it not for this I'm sure I would order more regularly and point more customers in the direction of Lion mouldings.”

Helpful Report

Posted 4 years ago

Hiya, Thank you for your review. Regarding minimum orders - if you order online there is no minimum order! We only ask that you order 10 sheets or more of items such as mountboards/backing boards/styrene which can be mixed in with anything we sell with the LMMD icon. Please see https://www.lionpic.co.uk/mountboard for further explanation, these are just so we can get your boards to you safely with minimal damage. Best regards, LION.

Posted 4 years ago

“Excellent service and extensive catalogue!”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you so much for your gleaming review! Best regards, LION.

Posted 4 years ago

“Great, fast, efficient service. They never let you down!”

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(SF) - Posted 4 years ago

“Great, fast, efficient service. They never let you down!”

Helpful Report

(SF) - Posted 4 years ago

“Vert fast and efficient service. Many thanks!”

Helpful Report

Posted 4 years ago

“Great service. I didn't expect to have my order delivered within 36 hrs as promised - but it was.”

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Posted 4 years ago

“First class service & products”

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Posted 4 years ago

“I have used Lion for a number of years. The quality, price and delivery times are very good.”

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Posted 4 years ago

“Amazed at the prompt service. very pleased with the product.”

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Posted 4 years ago

“My first transaction. A pleasure to deal with. Fast efficient service and a good price.”

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Posted 4 years ago

Dear Customer, Thank you for your custom. I hope you found everything you needed. Best regards, LION.

Posted 4 years ago

“Really quick cut to size order with a good mount cutter aswell. Very happy.”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you so much for your gleaming review! Best regards, LION.

Posted 4 years ago

“Great company on all levels, have been given using them for about 10 years and no complaints. Excellent customer service and lovely to deal with!”

Helpful Report

(ML) - Posted 4 years ago

Dear Customer, Thank you so much for your gleaming review! Best regards, LION.

Posted 4 years ago

“Got what I wanted when I wanted it . It ticks the boxes for me.”

Helpful Report

Posted 4 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews