LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The people at Lion are always helpful on the phone and seem to be knowledgable about their products. I buy standard framing hardware, mouldings, mount board, and the sheer range of products amazes me. Having studied in Stourbridge, it’s nice to hear a Brummie accent when I call.”

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Posted 2 years ago

“Always a fantastic service, quick and reliable. A helpful and friendly sales team on hand when needed. You couldn’t ask for more. Wonderful!”

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Posted 2 years ago

“Excellent service; speedy and very helpful staff.”

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Posted 2 years ago

“Lion has been my supplier for 10 years now and I can say that they have always offered outstanding service and are always keen to improve.”

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Posted 2 years ago

“£12.95 to deliver an item the size of a pen is out of order!!! I will not be using Lion again. see order in file below”

LION Picture Framing Supplies LTD 1 star review on 2nd February 2022

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving your review. As a trade supplier we do have standardised carriage charges. This carriage charge covers not just delivery but a number of processes in the fulfilment of your order that are invariable regardless of items/size. The delivery charges are laid out clearly in the basket and the email confirmation. For future reference we can point you towards our resellers who offer many items from our range in smaller quantities for delivery by Royal Mail. Thanks again, Regards, Lion Team

Posted 2 years ago

“Excellent service every time. Fast delivery and attention to detail. Highly recomend them.”

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Posted 2 years ago

“Well packaged, fast delivery very useful instructions..”

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Posted 2 years ago

“Very nice and on time we asked. Thank you”

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Posted 2 years ago

“It had just what I wanted, at a good price. Delivery was prompt.”

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Posted 2 years ago

“What a brilliant service from a dedicated team. I have been a lion customer for 14 years and never had a problem. Keep up the good work.”

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Posted 2 years ago

“Very helpful staff, a big selection and quick delivery!”

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Posted 2 years ago

“Process was very easy as always,I Find lion very responsive and professional. Even being all the way in Australia Nothing was a problem thanks to The lion team! Jonathon Lee The Hangman”

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Posted 2 years ago

“Excellent choice of materials and prompt delivery. You do the best you can but we do still miss Lion South in Hayes where you could see for yourself; mail-order is not the same!”

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Posted 2 years ago

“I’ve used Lion for years but this was the first time I’ve ordered through their web site, they had everything in stock and it came when they said, the quality of their merchandise is excellent, my only complaint was that the delivery company left my goods in an unsafe entry and open to the elements , there was no text or card , I only found out when I tracked my package”

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Posted 2 years ago

“Goods arrived in perfect condition very well packaged”

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Posted 2 years ago

“Prompt and efficient service and quality products put them in the premium category of suppliers...”

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Posted 2 years ago

“Very good service and very helpful when I had to return an item”

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Posted 2 years ago

“Great work as always. Thank you very much”

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Posted 2 years ago

“Simply, your service was fantastic. I am a new customer and placed my order one day and took delivery two days later. I will purchase from you again. Well done and many thanks.”

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Posted 2 years ago

“Good service let down by poor delivery service and having to wait in the house for the delivery over nearly 3 days. Already provided feedback about specific details of the experience but simply no information was received about despatch or delivery tracking. Indeed I found that there was no way of tracking without speaking directly to Sales staff. Recommended that an order tracking feature be provided within the Customer's Account area of the website alongside Orders and Invoices.”

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Posted 2 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews