LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,548 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Great service again, all arrived safe and sound.”

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Posted 4 years ago

“Simply the best!!”

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Posted 4 years ago

“first class service as always completely reliable and always spedy delivery”

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Posted 4 years ago

“I ordered 10 mount boards and am very happy with them. They arrived quickly and were well packaged.”

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Posted 4 years ago

“I’ve always found Lions goods and service to be prompted and well packaged. Idea service and price for a small business like myself. Thank you.”

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Posted 4 years ago

“Very easy website to navigate and excellent friendly customer service. Would definitely recommend to anyone to try.”

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Posted 4 years ago

“Well done!! Regards, Derek”

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Posted 4 years ago

“Have been a customer of Lion for over 30 years. As well as being organised and efficient the company manages to keep a personal touch. The staff always seem happy to help and the range of mouldings is increasingly wide and just as importantly up to date.”

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Posted 4 years ago

“Quick delivery and well packaged”

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Posted 4 years ago

“First time order arrived yesterday in battered packaging. I used the chop service. The product was good as expected but two pieces had dents in the visible edges. I managed to iron them back but it worries me about future orders!”

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Posted 4 years ago

Good morning Steve, Thank you for your review and sorry to hear your order has arrived with damage to the parcel/goods. If you receive goods you’re unhappy with and would like replacing if you could email us (info@lionpic.co.uk) with the order number please and a photo of the issue we will always get that sorted straight away. Thanks again, George - LION team

Posted 4 years ago

“Excellent service as usual.”

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Posted 4 years ago

“Lion have everything I need, and a good choice, to mount and frame my prints for my small printmaking business. It's clear on the website what's in stock, and delivery is quick.”

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Posted 4 years ago

“Faultless always helpful.”

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Posted 4 years ago

“Excellent service thanks”

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Posted 4 years ago

“Wide choice of products and reasonably priced. Staff and very knowledgeable, cheerful and polite, as is our Rep Tony, who also makes us most welcome when we have gone up to visit them.”

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Posted 4 years ago

“35years using Lion for our supplies, speaks for itself in a trusting business relationship. Long may we continue. Thanks to you all.”

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Posted 4 years ago

“Always well packaged. Prompt delivery. Wide range of good products. Very easy to use website for online ordering”

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Posted 4 years ago

“Great service from LION. Delivery of framing consumables as ordered and promptly. Delighted!”

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Posted 4 years ago

“First rate -- as usual!”

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Posted 4 years ago

“I took delivery of my latest order of framing material on 1st October and as the packaging was pristine I felt confident that the contents were also pristine so only opened it Tuesday. Unfortunately 2 of the moldings are damage and the packereds must have seen this as they were making up the order. Lion are a great company to deal with and I have used them for 20 years and have exilant service but on this particular occasion there packing team let them down.”

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Posted 4 years ago

Hi Daniel, thank you for your review and apologies your order has arrived below expectations on this occasion. I've tried to call you to arrange a replacement or credit on the damaged lengths. Please let me know which you'd prefer and we'll get it sorted. Thanks again, George - Lion Team

Posted 4 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,548 reviews