LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchase all my moulding and framing sundries from LION. The ordering process is easy to use and the service is always swift. If i have ever had an issue it is always resolved with no fuss.”

Helpful Report

(TW) - Posted 7 years ago

“Loin are one of the few companies in the UK who provide a chop service and since having to get rid of my antiquated Morso cutter, I have found this invaluable.”

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Posted 7 years ago

“The products are very good, a great range and some quality products. Service is generally very good.”

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(TW) - Posted 7 years ago

“To start with LION had the perfect item I needed. Delivery was very quick and on time. Excellent quality moulding rack. Very happy with the service. Thanks”

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Posted 7 years ago

“Efficient service. Prompt delivery with tracking information and delivery alert to ensure you can take the delivery or make other arrangements.”

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Posted 7 years ago

“Everything I ordered was in stock and delivered quickly. In the last 12 years of ordering from Lion they have only made one mistake and that was refunded promptly.”

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Posted 7 years ago

“Everything I ordered delivered promptly every time.”

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Posted 7 years ago

“The most informative catalogue in the industry and easy website ordering. Always seeking new products to improve efficiency. Pleasant and helpful staff.”

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(SF) - Posted 7 years ago

“Great customer service and good range of products”

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(LT) - Posted 7 years ago

“Having trained at Lions on a couple of occations and ordering our Wedges ,Points etc and mouldings I have always being happy with Lions. The only problem is, we are Sole Traders and as such unable to cobble together a moulding order for £50 min. We order from Frintons who do not put such restrictions and only charge £5 for carriage! If you had a reduced minimum amount on maybe your `Minerva` product that would be a big incentive to look again at this situation. I am not alone with this problem. Kind regards, Pete Hall (Hall19)”

Helpful Report

Posted 7 years ago

Dear Pete Thank you for your comments regarding our minimum order value on mouldings. This is something we are currently looking into change to enable people to be able lower than £50 value of mouldings as this issue has come up on numerous occasions. If you do wish to place a below £50 mouldings order give me a call in the office and we can see what we can do for you. unfortunately currently this option is not available online yet. warmest regards Julia

Posted 7 years ago

“Easy to order, delivered within the time stated.”

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Posted 7 years ago

“Placed my order and it was with me the next day, great!”

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Posted 7 years ago

“Livraison rapide. Réponse rapide à nos questions.”

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(CJ) - Posted 7 years ago

“Excellent products and fast delivery service”

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Posted 7 years ago

“Products were in stock and received quickly.”

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Posted 7 years ago

“Wide range of materials, well priced, promplty delivered”

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Posted 7 years ago

“Their products are of a very high standard, their website and catalogues are excellent and easy to use. Their customer service is wonderful, any problem is sorted out quickly, any query answered comprehensively. I always recommend them.”

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(TW) - Posted 7 years ago

“Excellent reliable service, as usual. Full order delivered on day requested.”

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Posted 7 years ago

“Actually I was not happy, I was disappointed that no one called me to advise me that 2 products I ordered which were O.O.S. were actually due in over the next few days, had I have known this I would of asked you to wait and complete the order in full, now I have 2 products albeit small items which I now have to either wait till I order again or pay the carriage charge. I did speak to someone about this, they advised me that the website system runs differently to your stock system. I hope this feedback helps Thanks Guy”

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Posted 7 years ago

Hi Guy My apologies for the lack of information regarding the nil stocks on your recent order. If you still require the 2 smaller items drop me an email with the code and I am sure we can sort something out for you. My email address is Julia@lionpic.co.uk. warmest regards julia

Posted 7 years ago

“Parcels are usually well wrapped and delivered on time. Telephone staff are happy to help and pleasant to talk to.”

Helpful Report

(TW) - Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews