LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, items arrived in good time and in perfect condition.”

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Posted 5 years ago

“Excelent service”

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Posted 5 years ago

“After mistakes on the last two orders involving the courier, Lion sorted this order out with no problems, than you.”

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Posted 5 years ago

Dear customer, many thanks for your review. Unfortunately when it comes to external couriers it is out of our hand but we will try our best to get the query resolved as soon as possible for you. Best regards, Lion.

Posted 5 years ago

“Great service prompt delivery”

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Posted 5 years ago

“Excellent service as always.”

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(INTERNAL) - Posted 5 years ago

“I ordered a couple of sample mouldings and they arrived the following day. Excellent customer service and super fast delivery- thank you Lions!”

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Posted 5 years ago

“Extremely happy with the results of the chop service and quality of the bare wood mouldings. Very fast turn around too.”

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Posted 5 years ago

“Contacted Lion to ask enquire about some samples of their “Padstow” range. Julia was very helpful and sent out a chevron of each product from which I’ve been able to select which would best suit my paintings. Great service. Thanks”

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Posted 5 years ago

Thank you for your feedback! It's great to hear from happy customers. We'll make sure this is passed on to Julia and the team. Regards, LION

Posted 5 years ago

“LOGAN 301 MOUNT CUTTER IS AN MARVELOUS HOME MOUNT CUTTER EASY TO USE AND PROFESSIONAL FINISH TO MOUNTS WOULD RECOMMEND TO ANY ARTIST WHO WANTS TO MOUNT THEIR OWN PICTURES.LION WAS VERY EASY TO DEAL WITH AND ITEM ARRIVED ON TIE AND IN GOOD CONDITION”

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Posted 5 years ago

“I have used Lion a few times, I tend to bulk buy. The products arrive promptly, well packaged and are always of a high quality and as described.”

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Posted 5 years ago

“You did really well. The goods arrived the next day even before the follow up email for tracking parcels. Can't fault service.”

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Posted 5 years ago

“A very professional company to deal with. No hesitation in recommending Lion to anybody. Stephen and Tracy are superb.”

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(SF1) - Posted 5 years ago

“Telephone info was friendly & helpful, order placed online came very quickly & damage issue was dealt with immediately & well. Great service. Lions have some really superb mouldings & the best selection of parts/hardware etc of any supplier.”

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(TW) - Posted 5 years ago

Thank you for your feedback! It's always great to hear from our customers especially that we're exceeding your expectations in terms of service and product. Best regards, Lion.

Posted 5 years ago

“I like the service your company gives me. The products are great, likewise the online ordering system. HOWEVER I would purchase a lot more from your company if you did away with the minimum ordering system. I often need just 6 or 10 metres of a cheap moulding or a single “chop” Frame. As a small framer I cannot afford to keep topping up order values to £50 or over stocking frequently used products.? One of the larger framing suppliers that. I use regularly will supply a Single length of moulding on most of their products and also a single chop frame if required with no minimum order value. They now, unfortunately get the majority of my business as little as the order value might be. Regards Mick Downes”

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Posted 5 years ago

Dear Mick, Thank you for your feedback - it has been passed on. Just to let you know we have decreased our minimum ordering over the years. It used to be £30 spend at least on sundries and £50 on mouldings. So we have combined the two. Best regards, Lion.

Posted 5 years ago

“Over many years Lion have, without failure, responded to my queries with the utmost help, efficiency, respect and kindness.”

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(ML) - Posted 5 years ago

“Excellent service as usual my order arrived two days early very happy.”

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Posted 5 years ago

“Good product fair price fast delivery”

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Posted 5 years ago

“comprehensive frame selection and good accurate chop service for artists.”

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Posted 5 years ago

“Prompt service, easy manageable website. Reasonable pricing. Quick delivery service. Great to do business with.”

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Posted 5 years ago

“Order arrived promptly, very easy from online order to safe delivery.”

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Posted 5 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews