LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The original order was placed on Thursday, 12th October for next day delivery. The sundries arrived on time but not the mouldings. I spoke to Julia on Monday, 16th October and she informed me that they had been lost in transit. She then arranged for a re-order and overnight before 12:00 delivery. The mouldings were not delivered until 14:50. While I appreciate that Julia did all she could to sort things out your choice of carrier leaves a lot to be desired.”

Helpful Report

Posted 7 years ago

Dear customer, thank you for your email and feedback. I am sorry to hear your delivery did not get to you on time. Unfortunately there aren't many carriers that will deliver 3 metre parcels so our hands are tied in that aspect. We have submitted a complaint on your behalf already and Julia has already submitted a claim against the missing moulding parcel and the delivery charge has been refunded. Please accept our apologies, Best regards Lion.

Posted 7 years ago

“I got all the items I wanted and needed in very fast time.”

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Posted 7 years ago

“great customer service, able to collect from site.”

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Posted 7 years ago

“Good products, efficient service.”

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Posted 7 years ago

“I like the bare wood frame mouldings a lot, they are great for what I need. The delivery was very quick which was great but there was one thing - the package seemed to be handled a bit roughly.. the wrapping was torn in multiple places. I haven't unpacked it completely to see if there is any damage to the actual moulding but hopefully it will be ok. It's not the first time this happened though.”

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Posted 7 years ago

“Quick delivery to the North of Scotland. Free sample chevrons.”

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Posted 7 years ago

“All ways helpful and ben using them for the past 6 years no problem.”

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(TW) - Posted 7 years ago

“Great products and great prices”

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Posted 7 years ago

“I find the Lion PFS website very easy to browse and order. Importantly their deliveries are very fast. To me Lion PFS is a good supplier.”

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Posted 7 years ago

“Next day deliveries, easyto use website for ordering.”

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(ML) - Posted 7 years ago

“Sales advisers have excellent product knowledge guiding me to the correct product & offering alternatives. Always happy to hep and delivered on time and to spec.”

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Posted 7 years ago

“Fantastic company. Products arrive well packed, and on time. The chop service is a great option, perfectly cut lengths every time. I would highly recommend.”

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Posted 7 years ago

“I have never been let down by Lion unlike many of their competitors, you seem to keep your stock level records up to date, which helps.”

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(SF) - Posted 7 years ago

“easy to order and quick to arrive. well done Lion”

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Posted 7 years ago

“Helpful advice when registering. Speedy delivery”

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Posted 7 years ago

“Always quality products you can trust and reliable delivery every time !”

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Posted 7 years ago

“my order was in stock and delivered as required.”

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(TW) - Posted 7 years ago

“Absolutely brilliant service. Even got a phone call from the chap just before he cut my frames to make sure i was happy with everything”

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Posted 7 years ago

“Wonderful service, prompt delivery and great range of products. Brilliant company.”

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Posted 7 years ago

“Always the same top quality and prompt delivery, I can't fault the service”

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Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews