LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It really is wonderful to deal with a company whom wholly understand the meaning of true customer service. It is much appreciated, thank you.”

Helpful Report

Posted 6 years ago

“Ordering online was straightforward, unfortunately, DPD didn't deliver when they were supposed to, and although this wasn't the fault of Lion, the customer service I received when I contacted you to rectify this urgent problem was less than satisfactory. Staff gave the impression it wasn't really their problem which, with no way to contact DPD and an error message on my tracking number, left me with no options.”

Helpful Report

Posted 6 years ago

“Have found both staff and service received excellent. Always willing to help with any problems. Deliveries always prompt. Like the stock advice when ordering on line.”

Helpful Report

(INTERNAL) - Posted 6 years ago

“Chop service works brilliantly, saves time and wastage and enables a access to whole range of moulding without having to hold stocks. Turnaround from order to delivery excellent.”

Helpful Report

Posted 6 years ago

“Dry efficient. Goods came within days many thanks”

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Posted 6 years ago

“Like always...brilliant service. Very quick delivery! Many thanks”

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Posted 6 years ago

“Great company, good priced frames. Communication is very good. Would definitely recommend. Free delivery which came next day over a very low minimum spend”

Helpful Report

Posted 6 years ago

“Very fast and helpful , great range of products and mouldings also printing paper etc .”

Helpful Report

(INTERNAL) - Posted 6 years ago

“All good, delivery arrived as required well packed. Very pleased.”

Helpful Report

Posted 6 years ago

“Prompt and reliable next day delivery of order including selection of frame samples , great service ....”

Helpful Report

Posted 6 years ago

“Helpful staff, efficient delivery”

Helpful Report

Posted 6 years ago

“The service and everything was good, unfortunately everything seems to get damaged in the post ! I have written an email about this complaining but have received no reply.”

Helpful Report

Posted 6 years ago

“Ordering process online is great. Ordered by 12 noon on Friday however Moulding was not delivered next day by the Monday as per promise the DX Freight was delayed by a day and moulding did not arrive until the Tuesday. Sundries arrived on the Monday as per. However was delayed in getting work done as a consequence of late arrival of moulding.”

Helpful Report

Posted 6 years ago

“Although I’m what is classed as a ‘hobby framer’ I’ve always found Lion to be patient and friendly, with a first class service to boot. Never had any problems.”

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Posted 6 years ago

“Failed to get router bits for a Fletcher machine from anywhere in the UK..until I tried Lion .. Thank you for stocking them.”

Helpful Report

Posted 6 years ago

“Friendly helpful and knowledgeable staff. Ordered on line and goods were promptly picked. Alan behind counter particularly helpful. Well done.”

Helpful Report

Posted 6 years ago

“I have been using LION for a good few years and up to now I have found them fantastically helpful and having great stock. I used them for all my framing equiptment. However my last order was somewhat disappointing - firstly I had not realised that LION had increased the value of the minimum order to qualify for free delivery, I had just followed the guidelines in the latest catalogue. More disappointingly the main item I was purchasing was advertised as "special cutters for trimming slips and narrow beads...". At nearly £43 incl VAT, I actually thought I was purchasing a specialist tool as per the description in the LION catalogue. However, when I opened it I was surprised to find it was an ordinary pair of gasket / anvil shears that one could buy on Amazon and elsewhere for under £20. This won't put me off using LION in the future, but I will be much more careful in researching what I buy and the size of my order.”

Helpful Report

Posted 6 years ago

“Does Lewis Hamilton have a part time job with you as a delivery driver as the goods arrive extremely quickly and intact!!”

Helpful Report

Posted 6 years ago

“Very fast and reliable service.”

Helpful Report

(INTERNAL) - Posted 6 years ago

“I have repeat ordered 41 mm Langham gothic gold moulding and it said (on line) minimum order of £50.00. on this item As I proceed to checkout having ordered over £50, I am charged delivery. Please advise (order not yet placed but pending). Previous order 990311 A/C MALC9824”

Helpful Report

Posted 6 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews