LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Lion website is very easy to negotiate. I am pleased with the quality of the moulding I received, and the delivery was super fast. Overall very satisfied.”

Helpful Report

Posted 8 years ago

“Thanks for quick delivery , getting on with my framing this weekend . The equipment is very easy to use . Really pleased . JO'.”

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Posted 8 years ago

“It is great to win Customer Service Award and hopefully we can carry on further to make Lion one of the Top Three constantly over the coming years . This form is really a good idea should get some good feedback so long as people say exactly what they are thinking good and bad.”

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Posted 8 years ago

“Excellent customer service, good quality products and website is easy to use.”

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Posted 8 years ago

“I have ordered an Alfamachine u400s machine from Lion and would like to thank Jack for carefully explaining the machines on offer and pointing me in the right direction.Great service. Tim W London”

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Posted 8 years ago

“Excellent service and mountboard was well packaged.”

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Posted 8 years ago

“Always friendly, helpful, knowledgeable and a pleasure to deal with. Prices are good too !”

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Posted 8 years ago

“Excellent company, always deliver on time and are super quick to provide help when needed. The website is good to find information and check stock, and online ordering is straight forward. I've been using Lion for over 13 years and have always been happy with their service and products.”

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Posted 8 years ago

“Counter staff is always helpful and we always get good service”

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Posted 8 years ago

“Good selection of mouldings and all framing supplies available. Friendly and attentive sales rep. Shipping company could be more gentle with delivery of goods.”

Helpful Report

Posted 8 years ago

“Our experience of Lion is really based on having a London depot. The convenience for us meant we used Lion for our last minute orders, and could even collect for ourselves in emergencies. Now we have our deliveries co-ordinated by Birmingham, they come much later in the day, and are often too late to be of help, so we are generally buying less as a result. Any issues with orders are also far more time consuming to deal with, as we have to wait for the next van run. In general there are no major faults with service, only the lack of convenience that will mean that we are less likely to use Lion as a primary supplier”

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Posted 8 years ago

“Very quick service, order was placed 9.12am and was with me at 10.00 next day”

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Posted 8 years ago

“As a home framer, I have been a customer of Lion for many years and have always found them extremely helpful, efficient, and supply value for money. Orders always delivered on time, sometimes even earlier, overall Lion would always be my first port of call for all items required for picture framing. Highly recommended.”

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Posted 8 years ago

“Have used Lion now for many years and always had a very good service. The chop mouldings always come well wrapped and when I have had problems they have always been resolved satisfactorily and promptly.”

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Posted 8 years ago

“I always get excellent service from Lion. It's good to know that when something is ordered its practically on it's way! Regards Joan”

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Posted 8 years ago

“HI to all at Lion, We have been using Lion for nearly 15 years and have always been delighted with your level of service. We came up to your anniversary party a few years back and were very impressed with the set up in Birmingham, seemed like a very well run family business. Your Tuesday van service works very well for us and the driver is always very polite and helpful. Also, your website is very user friendly, it must be if i can use it! Anyway, that's enough praise for now........keep up the good work Lion. Kind regards, Jeremy Framous Limited.”

Helpful Report

Posted 8 years ago

“Very sorry to see the London depot close and the van delivery cease. However, the service we get from Birmingham is very good. It is just more difficult for us to put together £50 moulding orders and carriage paid orders, but we have no choice, so our ordering pattern has altered from weekly to less frequent. Overall, Lion are a reliable and trustworthy supplier.”

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Posted 8 years ago

“Disappointed that Hayes has closed! This means for small orders I would now have to travel to Birmingham which of course will increase the cost having to travel from Herts. Otherwise a good service and product.”

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Posted 8 years ago

“Always happy to answer any questions regarding mouldings and products, great to deal with.”

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Posted 8 years ago

“Hi, I have been using Lion for several years now. Living in the South until it's closure I used Lion South either their van delivery (Fridays) or in person (35 minute drive). As you may know I now buy the majority of my mouldings in chop form often on a next day delivery basis. This suits my business but over the past few months I have experienced rather erratic service as follows. Completely the wrong mouldings supplied (chop), damaged chop items, bowed chop items, material not turning up as promised and last week a chop order being delivered in full lengths (3m) not chopped, (one of which was badly bowed). I am not sure if the closure of Lion south has any bearing on these problems but it is starting to have an impact on my business as I am letting customers down through lack of materials. I hope the problems can be addressed and resolved quickly as I want to continue to use Lion as my main supplier. Nick Hood Hook Framing”

Helpful Report

Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews