LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a mount cutter, arrived within 2 days. Always been impressed with level of friendly service. For all my framing needs its my first choice.”

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Posted 8 years ago

“I have been using Lion for a number of years. I find that as a small framing hobbyist, I am treated no differently to a large framing business. The support and customer service I receive make me feel a valued customer. The wide range of stock and ease of ordering together with fast delivery make Lion my first choice every time. Living some distance away, I have tried a number of other providers over the years but Lion has always been my first choice with its vast range of stick and family value service.”

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Posted 8 years ago

“Great catalogue backed up by fast and efficient service. A straightforward company to deal with.”

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(S01) - Posted 8 years ago

“Very happy with the service I receive from Lion. Pleasant sales team. Efficient invoicing and payment options.”

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Posted 8 years ago

“Always excellent service, quality products well packaged and speedy delivery”

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Posted 8 years ago

“Ordering was quick and easy online and products arrived well packed and on time. Great service. Thanks.”

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Posted 8 years ago

“My response is mixed, but it's been helped vastly by one visit from Steven (Stephen?) who I think is an outstanding salesman because he has the framing experience and has both feet firmly on the ground. We were very impressed with him and we hope he stays as our rep for a long time. Bad bits for me: the finishes on your open grain mouldings can be a bit rough, but I am also aware that you have contract framers as customers so you need mouldings that appeal because of price as well as those that appeal because of quality. It means I have to be quite careful about what I stock. I had an issue with online ordering that I had asked two people previously to sort out. The issue didn't get addressed, nine months had passed and I was getting very jaded with Lion. Steven sorted it immediately and has won us back as customers. That said, you have some truly terrific mouldings, your dispatch is pretty much faultless. Your courier choice is good, drivers are courteous and things rarely arrive damaged. Your catalogue is excellent. Oddly, I read it for pleasure! The Designer range is amazing - top class - I'm trying to find a way to justify the outlay on some of those mouldings ;-) Thanks for listening.”

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Posted 8 years ago

“Everything arrived promptly, well packed and in good condition Excellent service”

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Posted 8 years ago

“I was pleased with the rapid dispatch and quality of my order. But I needed some of item 7106. So, I rang last week about 16.5.16. because the website showed item 7106 was not available in white. I was assured by a young man he would check the supplier and email me that day with availability. No email to date! So I checked the website this week, still item not available. I rang on Monday, 23.5.16 and spoke , I think to the same man, who said he would check and email that day. I have still not received any email from you regarding when they might be available. I am getting a bit desperate for them now.”

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Posted 8 years ago

“Easy to order from website including chop service. Good communication re: delivery using a reputable courier company.”

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(S04) - Posted 8 years ago

“The staff were very helpful, patient and informative.My order was delivered within 2 days and even though I was an item short( my fault, not theirs) it was quickly dealt with and I received the missing part ,again , within 2 days. Only one comment,;I would have liked a proper invoice/ receipt sent with my order, detailing the price of each item including the vat, with the total cost including delivery. Unless I request one, I will only know how much it all cost when I check out my credit card statement. Other than that, Lion provided a very good service.”

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Posted 8 years ago

“A glitch prevented me ordering on line. However exellent telephone service and prompt delivery”

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Posted 8 years ago

“AS a small Framer I find Lion very friendly, nothing is too much trouble for them and that is on the phone. In person at the base in Birmingham the people are so friendly and accommodating that it put a lot of companies to shame. Their web site is something else, it is so easy to use that a computer novice could work their way around the site.”

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(S08) - Posted 8 years ago

“Lion Picture Framing Supplies is an excellent company which I'd recommend. I have ordered from them numerous times over the past few years and their products and service have always been flawless.”

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Posted 8 years ago

“Excellent service, required goods for am next day received them first thing in the morning.”

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Posted 8 years ago

“great selection of products,dispatched very quickly”

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Posted 8 years ago

“jack Siwinksi's support is great”

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(S01) - Posted 8 years ago

“Great range of quality useful products at competitive prices, with a fast and efficient packaging and delivery service. Used for over 11 years and never been let down. Paul - Photographer / Framer”

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Posted 8 years ago

“As a framer just starting out in the business, sometimes the minimum order makes it a bit more expensive than I want. One of your competitors will deliver very small orders for the small delivery fee of £7.95. The carriage isn't an issue but the minimum £30 mouldings order is not always welcome. Otherwise the range of products is great.”

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(S08) - Posted 8 years ago

“Two out of the three lengths of moulding were damaged which was disappointing.”

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Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews