LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,547 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

Write Your review

Tell us how LION Picture Framing Supplies LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed some items urgently and missed the time slot for next day delivery however when I called to request this the gentleman was very helpful and arranged the despatch of my items immediatly.”

Helpful Report

Posted 1 year ago

“Thankyou so much for a great service, the items i orderd all arrived in perfect condition and really well packaged, and couldn't believe how quick my order arrived, i will have no hesitation in ordering from you again, thankyou once again, best wishes from george.”

Helpful Report

Posted 1 year ago

“Order was fulfilled in full and delivered promptly exactly as promised. Very happy with the service and goods.”

Helpful Report

Posted 1 year ago

“Swift delivery and everything I ordered came. Brilliant company”

Helpful Report

Posted 1 year ago

“I ordered Friday pm and the stuff arrived lunchtime Monday. All cut perfectly.”

Helpful Report

Posted 1 year ago

“Great company to deal with, i couldnt believe how fast my order arrived and in perfect condition which is rare nowadays, they also have a great site which was so easy to use, i highly recommend this company, thankyou from george.”

Helpful Report

Posted 1 year ago

“A quick delivery as usual and items are always well packed”

Helpful Report

Posted 1 year ago

“Excellent service and product. Very competitive prices and super quick delivery.”

Helpful Report

Posted 1 year ago

“Excellent supplier of picture framing tools, equipment and framing mouldings. Prompt and efficient service will certainly use this company in the coming weeks again. We'll done to the staff.”

Helpful Report

Posted 1 year ago

“Excellent Service”

Helpful Report

Posted 1 year ago

“Shane is always very helpful and prompt to sort the occasional issue (as a result of carriers). Fast deliveries and great service from everyone I have dealt with”

Helpful Report

Posted 1 year ago

“Very helpful on the phone. Excellent service. Very quick delivery. Thank you!”

Helpful Report

Posted 1 year ago

“Friendly and helpful staff and quick delivery. Thank you for the good service.”

Helpful Report

Posted 1 year ago

“Lion stock a very comprehensive range of framing materials, tools and accessories. Customer service is first class and delivery performance is likewise excellent. Product quality is normally of a consistently high standard but there have been a few instances of a drop in quality, mainly in the accessories category due to what may be a change of supplier or change of specification. 2 specific examples, of reatively small importance, which have been raised with Lion but without response. These are - Handywrap(6306) Not long ago the Lion website made a point of mentioning that thinner grade options were available on the market from other suppliers. All of a sudden this message was withdrawn and guess what....Lion now use that same inferior, flimsier grade of handy wrap that other suppliers use. No explanation! Canvas offsets (5802 and possibly others) I use these with canvas L frames which are 12mm thick to attach canvas on stretcher bars to the frame. Problem is the dimensions of the offset and hole positions were changed and now there is a possibility of the tray frame splitting due to the screw being too close to its edge. This is a definite change in design spec which has arisen one way or another and not been picked up by Lion quality control. Likewise, no explanation but I have just noticed that there is now a new slotted version of this offset, 10627 without an image and not in stock on the website. Had I not checked the website to confirm the part number I would not be aware of the new product! I also see it is double the price of 5802 which was perfectly acceptable as it was before someone changed it!!! This leads to another gripe in that new product introduction is sadly lacking, unless its important like a moulding or an expensive bit of kit. It would be interesting to receive some kind of explanation or response.”

Helpful Report

Posted 1 year ago

“The service just gets better!”

Helpful Report

Posted 1 year ago

“Same excellent service”

Helpful Report

Posted 1 year ago

“Lion provide a first class service to customers. They're always ready to help with advice needed and any problems (few) are dealt with swiftly and efficiently. Items are despatched really quickly and they're always very well packaged. Lion are a pleasure to deal with.”

Helpful Report

Posted 1 year ago

“Wide selection of mouldings. Courteous and helpful staff. Excellant service as always.”

Helpful Report

Posted 1 year ago

“Excellent service - as usual.”

Helpful Report

Posted 1 year ago

“Quick delivery. Good quality product. Problems always resolved quickly and easily.”

Helpful Report

Posted 1 year ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,547 reviews