LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Lion for many years - 2006 to date - there simply isn't another supplier that has their range + price+ service. I honestly do not think I have ever had a problem in 18 years of buying from them. They just get it right first time - every time . Many thanks Lion!”

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Posted 9 months ago

“In most ways Lion is my preferred supplier. However your use of bubble wrap is unbearable. It goes against everything that as a country we are trying to achieve. I buy from multiple suppliers and it’s only you who use this material. I suggest you place an order with DJ Simon’s and see how they do it. Perfect. All recyclable. Please do better in this area. Very disappointing.”

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Posted 9 months ago

Thanks for your review. Please be assured we are conscious of the need to reduce packaging waste but it is a balance, since inadequate protection leads to more damage in transit; in previous trials of alternatives to bubble wrap, rates of impact damage became unacceptably high and generated a lot of replacement deliveries. However, we have recently switched to a minimum 30% recycled plastic bubble wrap, which some customers re-use to wrap finished work, and we are about to start a trial of air-filled quilts which can be deflated and recycled along with plastic bags. We also have an ongoing programme to minimise the number of stock products we pack in plastic bags and use a ‘zero to landfill’ waste contractor - our waste is sorted into flexible plastic, single use plastic, metal, cardboard / paper, wood and food waste ready to be recycled or composted. Anything leftover is sent to generate green energy.

Posted 9 months ago

“Fast efficient service”

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Posted 10 months ago

“Great service and huge product range”

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Posted 10 months ago

“This was my first big order of frame moulding (66m) and I was delighted with the response. The order arrived very promptly. The mouldings all appeared in good condition and were well-wrapped. The included glossy brochure with life-size photographs of all the mouldings and a guide to framing were both welcome.”

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Posted 10 months ago

“Excellent quality products with speedy delivery. An excellent customer service team who always strive to meet your needs”

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Posted 10 months ago

“All good Delivery Samples Videos especially”

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Posted 10 months ago

“Excellent service, excellent company. Excellent products. The best in the business”

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Posted 10 months ago

“Easy to navigate web site, staff helpful on the phone when you can't find what you are looking for. Great products, prompt delivery.👍👍👍👍👍”

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Posted 10 months ago

“Excellent service and prompt delivery, Many thanks.”

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Posted 10 months ago

“A great company let down by their couriers. Two attempts at delivery both damaged but they got the product to me in the end and in the nick of time on the third attempt. Pleasant, helpful staff and great products.”

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Posted 10 months ago

“Lion were great but the delivery was not good he tried to delivery to the wrong house then left it out in the rain next time even though my neighbour asked him to put in the garage then was rude to him!”

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Posted 10 months ago

“Another order delivered the next day, fantastic service as always, highly recommended .”

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Posted 10 months ago

“Easy to navigate website, stock holdings are normally sufficient to avoid out of stock items. On the occasions that I have experienced damages (due to carries, not packaging) replacements are sorted in a timely manner. From my own dealings, Shane especially could not be any more helpful and definitely deserving of an individual mention.”

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Posted 10 months ago

“Very impressed with the chop service. I ordered ten chopped frames on Friday morning - and they were delivered on the Monday (one business day) - correct size, perfect cuts, well wrapped. Couldn’t ask for better.”

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Posted 10 months ago

“The only supplier that I use because of their excellent ‘chop service’ and they’re just a great company to work with. Always helpful and friendly if you need any advice, 10/10!”

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Posted 10 months ago

“Very good service, with very quick delivery.”

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Posted 10 months ago

“Excellent service, ordered Friday delivered PM Monday. It would have been helpful if the delivery company could have given a time slot as I was out when it arrived but it was left safe.”

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Posted 10 months ago

“Hi there, I just wanted to say that one of the frames we received was damaged. We only assembled yesterday and there is a fault in the mould. Please see attached image.”

LION Picture Framing Supplies LTD 5 star review on 16th February 2024

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Posted 10 months ago

“Brilliant service. Delivery is great most of the time next day. The staff are really helpful if ordering by phone. Can't fault them, also the range of products is very extensive. Would recommend this company to all.”

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Posted 11 months ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews