LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT SERVICE”

Helpful Report

(S02) - Posted 8 years ago

“Order process fairly easy to understand and chop service accurate. Customer service helpful. Please note that there is nowhere to state if improvements need to be made though!”

Helpful Report

Posted 8 years ago

“Delivery eventualy as promised, on time. Problem of my own making in trying to change delivery address - input new data but failed to notice the save button. First delivery was to my old address. Neighbour called me and Lion changed delivery address and informed DPD immediately. Redelivery scheduled for next day but no show and trace showed it still in Peterborough! Finally delivered two days later.”

Helpful Report

Posted 8 years ago

“Wide stock, quick delivery on reasonable terms and fixes problems quickly. Customer service staff always helpful.”

Helpful Report

(S01) - Posted 8 years ago

“The member of sales I spoke with was very helpful, and the order came through as ordered very quickly”

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(S01) - Posted 8 years ago

“Very prompt delivery of samples - much appreciated.”

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(S01) - Posted 8 years ago

“Highly recommended”

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(S11) - Posted 8 years ago

“Excellent delivery service, carefully packed products”

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Posted 8 years ago

“5 Star, but nobody is 100% perfect! Had a problem with a next day delivery which didn't turn up. It's funny that this always happens in a Bank Holiday week. The Sales team pulled out the stops to get a replacement parcel to me in time for my urgent job. Thanks Lion.”

Helpful Report

(S01) - Posted 8 years ago

“Invariably cheerful and helpful telephone manner. Goods well packaged and delivered on time - often with a little surprise included.”

Helpful Report

(S01) - Posted 8 years ago

“Quick delivery of the items ordered. However, insuficient packaging meant that all of the 20 sheets of mountboard ordered had one corner crushed. Fortunately, I am usually able to cut sizes that mean this is not needed, but it would be nice to have undamaged board to use. Two boards had dirty finger marks on from handling.”

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Posted 8 years ago

“The catalogue is particularly extensive and the website is easy to navigate. Delivery is usually excellent and all good are very well packaged. All in all, shopping with Lion is a good experience.”

Helpful Report

(S07) - Posted 8 years ago

“The 'Poor' rating reflects [as far as I can tell] the carrier rather than Lion, but there was no other way to draw this to your attention. We eventually received our goods on the 9th having been promised them on either the 5/6th. We had to make a number of phone calls to both Tuffnells and Lion as no one from either company had contacted us about the issues. I have taken photos of the condition of the packaging, which I can send if you need to see them. The contents were intact, but the only information we received was that paint had been spilled on the package and they were not prepared to transport it until it was dry in case it damaged other consignments on the van.”

Helpful Report

Posted 8 years ago

“on my first order, I had paid for next day delivery. Based on the email notification, Lion didn't send out the order until the next day (around 9.25am), but I still got it by same day courier at about 3.15pm! Really impressed. ;-)”

Helpful Report

Posted 8 years ago

“This was my first order with Lion. I was pleased to receive a very quick confirmation with expected date for delivery and even more pleased to receive subsequent notification that the order was being delivered a day earlier. I got plenty of warning of the delivery slot on the day and found the items I'd ordered were very well packed.”

Helpful Report

Posted 8 years ago

“By supplying 2 samples for a couple of potential customers who want me to make frames for them. I am going through a negotiation phase at the moment.”

Helpful Report

Posted 8 years ago

“Good product. Good value. Speedy delivery. Only downside was minimum order value”

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Posted 8 years ago

“Easy to order online especially with quick add facility. Delivery of mouldings by Tuffnells is always quick and efficient. Although I am a small outfit so do not order large quantities I am always impressed by the quick and efficient service I receive from Lion. The range of materials supplied by Lion covers mostof my requirements. Totally satisfied with the service I get.”

Helpful Report

Posted 8 years ago

“Delivery is prompt every time.”

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(S04) - Posted 8 years ago

“Excellent catalogs and very prompt delivery.”

Helpful Report

Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews