LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

Write Your review

Tell us how LION Picture Framing Supplies LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff. great prices and speedy delivery. What more can you want”

Helpful Report

Posted 8 years ago

“We're happy with the large choice of mouldings and sundries.Customer service generally good. Increasingly frustrated by the amount of moulding being delivered damaged (often with damage that should have been picked up prior to packing). Also, every order contains mouldings that are bent or twisted - unacceptable.”

Helpful Report

(S01) - Posted 8 years ago

“Always able to help when I need more than the normal level of service.”

Helpful Report

(S01) - Posted 8 years ago

“Despite living in a very remote area, our order was received within 3 days - great service”

Helpful Report

Posted 8 years ago

“ALWAYS HELPFUL ON THE PHONE AND ORDERS SENT OUT EFFICIENTLY”

Helpful Report

(S06) - Posted 8 years ago

“Excellent product range and fast service.”

Helpful Report

Posted 8 years ago

“Always a great experience in product range and service.”

Helpful Report

(S01) - Posted 8 years ago

“Their service is always efficient, fairly priced, good stock availability, well packed and delivered when they advise. On the odd occassion that I have spoken to the customer service department the issue has been dealt with quickly and efficiently. The chop service is an excellent option for us, and the moulding choices are very popular with our customers. My only very small note is that we have trouble disposing of the polystyrene packing that sometimes comes with the chop service. We prefer the bubblewrap they usually use as we can re-use that. Overall an excellent company to deal with and I would recommend at every opportunity.”

Helpful Report

(S01) - Posted 8 years ago

“Lion is a customer focused organisation with great products, great service and great prices. They seem to defy the Business School myth that a business can never provide all three!”

Helpful Report

(S01) - Posted 8 years ago

“Very with my purchase & speed of delivery.”

Helpful Report

Posted 8 years ago

“You need to put more wrapping on your deliveries !!!”

Helpful Report

(S08) - Posted 8 years ago

“Professional advice, a lot of choice and friendly staff. Jack showed us various options, but was maybe a bit pushy to up-sell to better (more expensive) types of machinery. We did spend more money than expected, but it's probable worth it. (time will tell). Overall though a pleasant experience, shopping with you.”

Helpful Report

Posted 8 years ago

“It is a good website, easy to use and the service was prompt”

Helpful Report

Posted 8 years ago

“Excellent service.”

Helpful Report

(S08) - Posted 8 years ago

“I am extremely happy with the delivery service. Roland is excellent and will be missed once Lion decide not to offer their own deliveries. The courier service is also very good. I am not happy with the minimum order requirements as being a small framing concern do not always need such large quantities. However, overall very pleased with Lion's service level.”

Helpful Report

(S01) - Posted 8 years ago

“Always received good customer service”

Helpful Report

(S05) - Posted 8 years ago

“promt friendly service and advice , goods arrived on time and in good condition . Why go anywhere else ?”

Helpful Report

(S08) - Posted 8 years ago

“I have been dealing with LION PFC for several years, indeed I bought all my equipment from them and had it all shipped to Cyprus where I live. I was promised ongoing support, including the very important technical support. They have followed through on their promise every step of the way. I would recommend them to anybody making LION PFS enquiries for the first time, you will not be disappointed. Dave, "Flair Frames", Cyprus.”