LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Accommodating and professional!”

Helpful Report

Posted 5 years ago

“The product is fine and the delivery prompt but the delivery address incorrect. It arrived at my previous house despite me giving my new address when placing the order over the phone. Fortunately the courier phoned me during the evening to ascertain my new address.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your feedback. Your new address was taken correctly and the order was raised. Unfortunately our system defaulted to your old address which then caused some confusion with the carriers. We are pleased to hear, despite all of this - you received your order! Best regards, Lion.

Posted 5 years ago

“Fantastic service and super helpful staff”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it's great to hear you are so happy with our service and customer service team. We look forward to working with you in the future. Regards, LION

Posted 5 years ago

“Swift delivery, well packed, just what was needed (although 1 item was temporarily out of stock) but helpful people on 'chat' told me when the next delivery was expected. would use again.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it's great to hear you were impressed with the service on our online chat. We look forward to working with you in the future. Regards, LION

Posted 5 years ago

“Thankyou for a wonderful service my order arrived within 24 hours the choice available is exceptional i will be ordering all my faming from you i judt need to produce lots of work !”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we look forward to working with you in future. Regards, LION

Posted 5 years ago

“Items in first order were damaged. Emailed photo's and message to staff at Lion but still no reply 4 days later. 2 out of 5 stars.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your feedback. Apologies in the delay in getting back to you we aim to reply to customers within 24hrs but are closed after 5pm and closed on weekends. I can see our colleagues have now sorted out this for you. Best regards, Lion.

Posted 5 years ago

“Regarding morso blades - efficient pick up service and rapid delivery when sharpened. Lion has a good understanding of what your customers need.”

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Posted 5 years ago

“Fast delivery even in France!!”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we do our best to deliver a great service to our export customers. We look forward to working with you in the future. Regards, LION

Posted 5 years ago

“Products are very good, delivery is very prompt but getting copies of invoices is not easy which makes pricing for individual items less than satisfactory for ones cash flow”

Helpful Report

Posted 5 years ago

“Good quality products and a fast reliable service.”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Easy company to deal with. Great products. Great service - for around 30 years for my business. Well done!”

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Posted 5 years ago

“Great products and very fast delivery. Excellent service!”

Helpful Report

Posted 5 years ago

“I purchase stas hanging system spending nearly£200 for my house, no template and no instructions, which I find very disappointing.”

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Posted 5 years ago

Thank you for your feedback, we're sorry to hear you were disappointed with your order. A video guide can be found here for more information - https://www.stasgroup.com/en/cliprail-pro.html#tab-product-view5 We'll also be adding manual instructions for our hanging systems onto our website in the near future. Regards, LION

Posted 5 years ago

“At Cardiff Frame Co we strive to send out the best quality of framing and on time, working with Lion framing Supplies we can work towards this knowing the mouldings is quality and the staff are very knowledgeable and will always help out if they can. Thank you Lion”

Helpful Report

(ML1) - Posted 5 years ago

Thank you for your feedback, we're delighted to hear that we're exceeding your expectations. We look forward to working with you in future. Regards, LION

Posted 5 years ago

“Excellant product, well packaged”

Helpful Report

Posted 5 years ago

“Many good things could be and are said about Lion and it's staff. For me one of the best and most helpful items is its readiness to provide chevrons of their great range of mouldings. Thank you Lion.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it's great to hear you are so happy with the product and service we provide. We look forward to working with you in the future. Regards, LION

Posted 5 years ago

“Very good customer service and large choice of moulding.”

Helpful Report

Posted 5 years ago

“Product arrived earlier than expected.”

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Posted 5 years ago

“I am an artist who has been using Lion's "Chop Service" for many years for my framing requirements - they have never let me down - one of the very best suppliers I deal with.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it's great to hear we're one of your best suppliers and we've exceeded your expectations. Regards, LION

Posted 5 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews