LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,550 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. Sales staff are switched on and know their stuff and are always obliging. I did find my discount code was not accepted for no apparent reason and two boxes of 4577B were substituted for 4578B which I ordered but your telesales staff are sorting this out for me without any fuss.”

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(INTERNAL) - Posted 7 years ago

“Excellent company and great products”

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Posted 7 years ago

“Polite telephone service. Supplied requested products promptly.”

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Posted 7 years ago

“Lion always has a good range of mouldings to choose from and delivery is first class”

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Posted 7 years ago

“Easy website ordering, the best catalogues for everything a framer needs and always friendly and helpful customer service.”

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(SF) - Posted 7 years ago

“Excellent service, as always. Great range of products, delivery always arrives when promised.”

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Posted 7 years ago

“Very clear product descriptions both on-line and in the catalogue. Lion also take great care with their packaging. Nice wide range of support materials and tools as well.”

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Posted 7 years ago

“Ifyou require choice of picture hanging then look no further. Choice, a clear website and quick delivery is what you get. Highly recommend”

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Posted 7 years ago

“prompt delivery, all in all great service, thank you”

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Posted 7 years ago

“Excellent product range and products. Very quick delivery and staff have been very friendly and helpful on previous occasions when I have had cause to phone for something.”

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Posted 7 years ago

“I have been shopping with Lion for some years now and found them to be a good company to deal with. If I have had any issues re: damages moulding etc, they have always responded very promptly and sorted it for me. There mouldings I would say are of the highest quality.”

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Posted 7 years ago

“a good company who have evolved as the technology in the industry has evolved to provide multiple design options for progressive picture framers.”

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Posted 7 years ago

“The chop service is important for our art business and Lion provide a fast delivery this is important.”

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Posted 7 years ago

“Have bought from Lion for some years now. Easy ordering process online. Delivery within 3 days and tracking on delivery day was to the minute. Excellent service”

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Posted 7 years ago

“Fast efficient delivery , excellent customer service and good quality products.”

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Posted 7 years ago

“Great website with all relevant info for online ordering. Customer service very helpful when you need additional information and very efficient delivery.”

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Posted 7 years ago

“Good service and fast delivery”

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(TW) - Posted 7 years ago

“The last two orders have comprised good quality mouldings, wrapped, straight and undamaged, and two pieces of "rejects", unwrapped, bowed, damaged, unusable pieces which should not have even been kept in stock, let alone sent to a customer. As a result, I have had to get replacements, involving extra delay, which has impacted on a gallery. The recent replacements were apparently sent by overnight service (as I was told by phone), but took 5 days and were delivered to an address several miles away. I had to go and collect these myself. For the inclusion of below-standard pieces of moulding to have happened in both orders leads me to suspect that this is a deliberate policy to get rid of pieces that you would otherwise be unable to sell. This is unacceptable.”

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Posted 7 years ago

Dear Paul, Nice speaking to you just. I have flagged the issues you mentioned with our carriers and pickers. If there's anything else I can help with please feel free to contact me directly - Best regards, Archy.

Posted 7 years ago

“Quick service and amazing range of products”

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Posted 7 years ago

“Fast and efficient”

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Posted 7 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,550 reviews