LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Always satisfied with service received, and orders arriving promptly.”

Helpful Report

Posted 8 years ago

“Very good service. I even had a damaged frame and they replaced the whole frame very quickly. Many thanks”

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Posted 8 years ago

“I've always had an efficient and friendly service from Lion, and their catalogue is beyond compare - easy to purchase everything I need all at the same time.”

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Posted 8 years ago

“Have used lion for about 12 years now. I have never had reason to complain and have always received excellent service for quality and quickness, particularly pleased with their cut service. Good value for money”

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Posted 8 years ago

“A very good range of products which are easy to order and with reliable delivery via the South Van courtesy of Roland who is always helpful and cheerful. :)”

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Posted 8 years ago

“Very good customer service. Delivery and packaging are excellent”

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Posted 8 years ago

“Apart from one occasion ( no stock of Peterborough board ) I have always found what I wanted at a reasonable price. I tend not to order in bulk otherwise I would use Lion for mount board etc. things are always packed well and delivered promptly. It appears you no longer stock the inks for my Epson Photo 2880, but I use your paper for prints and it's good. I was a student in Stourbridge so it's nice to hear a friendly Brummie accent!”

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Posted 8 years ago

“Archie and especially Stephen Flanagan have been outstanding. We are just setting up our framing shop and have needed more help than most and we have not been disappointed. Excellent service above and beyond what was expected. Martyn Barrow Castle Framing and Mounting.”

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Posted 8 years ago

“Always helpful and knowledgeable people, product quality is usually excellent.”

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Posted 8 years ago

“IVe always had excellent service from Lion. Very helpful and quick. Any occasional problems havve always been sorted out quickly and professionally. The website is excellent and the staff friendly. Top Notch,. The range of moulding is good but it would be nice to see more plain wood.”

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Posted 8 years ago

“Disappointed that Hayes has closed as usually collect and could get small orders there. But you colleague on the phone was helpful and we found a solution to my requirement. happy to try the service again. But sorry to ,lose the opportunity to enjoy the "retail experience"”

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Posted 8 years ago

“To efficiently rate a company, you have to compare them with others. I find that Lion PFS Ltd is competitive, has a compact choice of mouldings and an efficient delivery service. I think that they should have a wider range of mouldings but I have to admit that their catalogue is very cleverly designed, very easy to use and have a metric system with prices... They offered once a catalogue for "customers only" but I'm not sure that they carry on doing it. For me, these catalogues are an essential tool of my business. I would definitely recommend LION. MB Framing... London”

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Posted 8 years ago

“I do miss being able to browse and choose the hardware. When come in and order it takes an age too get served. When the counter guy gets back from the stores with the goods I feel obliged to purchase them, as he is not the most approachable chap.”

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Posted 8 years ago

“Website is easy to navigate. Orders are very well packaged..”

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Posted 8 years ago

“Delivery service via the van is excellent.”

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Posted 8 years ago

“Ever helpful. Mistakes (which do happen, even in the best companies) are dealt with swiftly, even if the mistake is mine....! Knowledgeable staff, which is refreshing when you need specific info.”

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Posted 8 years ago

“Brilliant service, Next Day delivery allowed me to finish order for a very special person Thank you.”

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Posted 8 years ago

“1. GREAT CUSTOMER SERVICE 2. VERY HELPFUL TELEPHONE SALES TEAM (NEVER MISERABLE, UNLIKE A LOT OF OTHER COMPANIES) 3. EXCELLENT RANGE OF MOULDINGS & SUNDRIES AT COMPETITIVE PRICES 4. NEW REP STEVE VERY PROFESSIONAL & KNOWLEDGEABLE 5. IF ANY ISSUES ARISE YOU SORT THESE OUT PROMPTLY & EFFICIENTLY THAT'S ENOUGH NOW, I DON'T WANT YOU GETTING COMPLAISANT ;)”

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Posted 8 years ago

“Fast and efficient service.Never had any problems.”

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Posted 8 years ago

“Have received nothing but excellent service over the years even when incorrect items supplied it has been speedily put right.”

Helpful Report

Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews