LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,551 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“Excellent, very quick delivery and easy ordering process”

Helpful Report

Posted 8 years ago

“I have dealt with Lion for over 20 years and never had a problem. Their range of framing gear is brillianr and prices keen. Also delivery to N. Ireland is a lot more prompt than some companies. Joe.”

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Posted 8 years ago

“We have had a major exhibition this year and consequently have bought a lot of your chop frame product. We made a special trip to seek advice and to place our order. The initial reception was very poor with young men pretending they knew the answers to our question. They seemed surprised that we were prepared to wait to see Archana. We were glad we did because the contrast was profound. We like the M11 profile but find that it usually requires cleaning up which I do with a wooden coffee stirer. I've bought this type of frame from you for perhaps 20 years and don't remember having to clean up the cuts in the past. Generally we have found that your telephone operators are excellent. A special thanks to Tracey who trusted me with the measurements over the phone when our WiFi was playing up. When we have talked to your staff at the Spring/Autumn Fair we found the advice very useful. Your catalogues are excellent and revealing of the constant flow of new products. We may not be big spenders with you but we are certainly good ambassadors for Lion.”

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Posted 8 years ago

“Astoundingly good service. Ordered goods on Wednesday afternoon and all arrived around 10am the next morning. You can't ask for better than that.”

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Posted 8 years ago

“Bought picture hanging gear for temporary exhibition. Excellent kit and prompt delivery, always a pleasure to deal with Lion”

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Posted 8 years ago

“Fantastic service and prompt delivery. My order covered a bank holiday so missed the van delivery. It was sent by courier a day later and I was kept informed every step of the way. Fantastic.”

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Posted 8 years ago

“Good service , good price.”

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Posted 8 years ago

“Arrive the next day. Excellent service. I use them all the time, fully recommended. AA+”

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Posted 8 years ago

“fast and efficient service”

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Posted 8 years ago

“My order was well packaged, it arrived promptly and the items were spot on.”

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Posted 8 years ago

“Lion are generally ok for purchasing framing consumables, where they let themselves down is on the packing and despatch of mount board which nearly always arrives damaged.”

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Posted 8 years ago

“Being new to picture hanging, I appreciated the fast efficient information I needed prior to my exhibition and being able to get the pieces I forgot about two days before the event, easily and quickly. The products were excellent and the pictures looked professionally displayed - oh and the show was a real success! Linda Birch”

Helpful Report

Posted 8 years ago

“The ordered goods came a day earlier than expected and in good condition. One suggestion I will make is that a bit more information on the technical specifications of the mount boards etc on the website would be helpful so that we can compare the different grades more easily.”

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Posted 8 years ago

“Minimum order to qualify for free delivery is too high, we would prefer to place smaller order more frequently at present we are more likely to order from other suppliers who offer the same products at slightly better price or regular customer discount and free delivery. Good range of useful products for framing business, also interesting products but it would be really great if your telephone salespeople had some technical or practical knowledge of items which you sell. We would like to try different products, for example archival tapes, maybe you could offer some free samples otherwise we have to buy a whole roll of something which may prove to be unsuitable and we never use it.”

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Posted 8 years ago

“I bought a used Morso with two sets of blades, one of which I sent to you as they were chipped. They came back shortly after looking like new, thanks a lot, excellent service..mk”

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Posted 8 years ago

“Efficient and fast service.”

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Posted 8 years ago

“excellent service arrived on time”

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Posted 8 years ago

“I do seem to have trouble with your website so I 'phoned my order in and it was taken courteously and efficiently. The delivery was prompt and the mouldings extremely well packed.”

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Posted 8 years ago

“Always prompt with deliveries. Website really easy to use as we order everything on a tablet. Always get a call back if there is a problem with items. Easily recommend to others for their supplies.”

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Posted 8 years ago

“Your services are great. I found on your site a wide range of tools and materials, the delivery was very fast and the catalogs with products are very useful. Thank you, Lion team!”

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Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,551 reviews