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LinITX Reviews

4.9 Rating 368 Reviews
99 %
of reviewers recommend LinITX
4.9
Based on 368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LinITX Reviews
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Phone:

01449 888000

Email:

shop@linitx.com

Location:

8, Williamsport Way, Ipswich
Needham Market
IP6 8RW

I was hit by a significant customs tax that made the purchase a very bad deal. This was a surprise, it was not called out on the website. In comparison, Amazon's final charge includes this tax and it's called out. UK retailers literally had years to prepare for this. I recommend not using this website.
Helpful Report
Posted 3 years ago
Thank you for your feedback. Unfortunately, due to the recent Brexit ruling, we are not responsible for, nor are we able to make changes to potential international import charges when ordering from outside of the United Kingdom. In this case, the customer's order was not charged VAT, which is a requirement for online orders exported to non-UK addresses (this includes Ireland, EU and international delivery addresses). We advise that this customer properly researches the current legislation and understands what charges they are responsible for paying on delivery. It is not the responsibility of the seller to make additional import/export charges at the time of purchase. Please check our current Terms & Conditions for further information. Amazon may have an arrangement with the HMRC, but this is not something available to other online retailers and is certainly not an option available to us. We find, in this case, the customer's review is misinformed, inaccurate and does not properly represent our company policies or practices. Should you wish to discuss this further, please call our customer service team on 01449 724255.
Posted 3 years ago
Excellent... arrived the next day
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Posted 3 years ago
Nice, easy and fuss free ordering. Grabbed a pfsense router to play around with.
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Posted 3 years ago
An excellent Mikrotik product from LinITX, fast delivery with great pricing!
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Posted 3 years ago
Good honest advice and quick service.
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Posted 3 years ago
I've just purchased 5 of the Amplifi routers from these guys, they arrived next day and were packaged perfectly. Great to deal with a company that know what they're doing! Very happy customer indeed.
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Posted 3 years ago
Really quick efficient service. I've not had cause to use their support but it looks like they are a real find and the firewall has replaced an old PC that sat in the computer room using up lots of electricity, warming the house up.
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Posted 3 years ago
Very prompt and accurate response to an order for a single relatively inexpensive item. Thank you
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Posted 3 years ago
Great products. Easy to use website and delivery company DPD excellent.
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Posted 3 years ago
Quickly provided an answer to my email query about a product and when I ordered the speed of delivery was excellent. Would thoroughly recommend this company.
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Posted 3 years ago
I purchased a PC Engines APU4 board, case, PSU, and an mSATA SSD (for a router project); all parts arrived well packaged and the very next day. (Very impressive since I'd supposedly missed the daily cut-off deadline!) Would definitely consider LinITX for future purchases.
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Posted 3 years ago
easy to deal with, quick delivery
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Posted 3 years ago
Good comms of picking process and used a decent courier
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Posted 3 years ago
Very efficient: ordering, delivery & aftersales/tech-support
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Posted 3 years ago
Excellent service and product
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Posted 3 years ago
Fantastic Service in quick shipping
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Posted 3 years ago
Very helpful on the phone giving me advice on what to buy, the components arrived swiftly and well packed. I managed to get it all working too which is nice. And now we have perfect wifi throughout the house. You might pay a little more, but worth it for good advice. UniFi Access Points were a little tricky to get working exactly how I wanted but it is all good now.
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Posted 3 years ago
Quick efficient service
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Posted 3 years ago
Absolutely amazing service also great after sales!
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Posted 3 years ago
I was desperate to find a Ubiquiti EdgeRouter for an urgent job. My usual supplier had let me down and even though we had gone past the order deadline these guys pulled out all the stops and processed my order which arrived on time. This was service out and beyond the call of duty. Cannot oraise these guys enough!!
LinITX 5 star review on 29th January 2021
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Posted 3 years ago
LinITX is rated 4.9 based on 368 reviews