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Lillian Daph Reviews

4.9 Rating 1,644 Reviews
98 %
of reviewers recommend Lillian Daph
Company Reviews Product Reviews
396
 Metrics Info
4.9
Based on 1,644 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lillian Daph Reviews
Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Anonymous
Verified Buyer
“Fab shop!! Great girls with good customer service and very helpful. A special thankyou to Peta who was big help in guiding me with my purchase and project for my main bedroom nothing was too much bother for her thankyou for your time once again.”
Helpful Report
Posted 1 year ago
Jade Crane
Verified Buyer
“Speedy service & delivery. I purchased some sandals for my twins that were half price on here and not anywhere else. Very happy ❤️💙”
Helpful Report
Posted 1 year ago
Jasmine Bishop
Verified Buyer
“Loved everything as always! Such beautiful home accessories and super fast delivery - thank you for helping my new flat feel like home! Jaz x”
Helpful Report
Posted 1 year ago
Steven Hoyle
Verified Buyer
“Delivery quicker than expected, well packaged and really please with the table. Heavier than expected which is good and perfect for the retro phone.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great products!!”
Helpful Report
Posted 1 year ago
Maria Deacon
Verified Buyer
“Excellent service. Super product, fast delivery and contacted me with an alternative as one item was out of stock. Still managed to get items to me overnight. Really impressed.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Such an inspirational interiors shop so glad we found it.”
Helpful Report
Posted 1 year ago
Ian Fairweather
Verified Buyer
“Quick service.Well packed. Always helpful.”
Helpful Report
Posted 1 year ago
Elizabeth Fry
Verified Buyer
“I took a rug back because it was the wrong size, they didn't have the right size so took my number and said they would let me know when it came in stock. Eventually they rang me to let me know they had larger sizes, they sent me a video of all the different colours. I paid the extra over the phone and they sent it out by courier and I received it the next day. Fantastic service”
Helpful Report
Posted 1 year ago
Judith Schulman
Verified Buyer
“Thank you. Excellent mustard made lockers and service”
Helpful Report
Posted 1 year ago
Krystyna Gadd
Verified Buyer
“Love this shop so much I could move in! Gorgeous bits and pieces.”
Helpful Report
Posted 1 year ago
Vicki Taylor
Verified Buyer
“Very helpful and pleasant as always.”
Helpful Report
Posted 1 year ago
Vanina Meyer
Verified Buyer
“Although there was some unfortunate delays with the delivery , now I have it , I am really happy with my beautiful new green lamp . It is exactly what I expected.I must say that customer service is excellent at Lillian Daph and Craig sorted everything out . Thank you Craig and thank you Lillian Daph :)”
Lillian Daph 5 star review on 12th May 2023
Helpful Report
Posted 1 year ago
Hi, I hope you are well. Firstly I can only apologise about the delay in your delivery, this is not what we like to see at all. I have just liased with DHL myself and can see that your parcel should be with the requested service point today. Unfortunately they cannot tell me why it wasn't delivered yesterday as it should have been but some kind of delay happened within DHL. We have requested an update in the next hour to make sure this is on track for you. Huge apologies again about this. Best Wishes, Craig
Posted 1 year ago
Hi, I hope you are well. Firstly I can only apologise about the delay in your delivery, this is not what we like to see at all. I have just liased with DHL myself and can see that your parcel should be with the requested service point today. Unfortunately they cannot tell me why it wasn't delivered yesterday as it should have been but some kind of delay happened within DHL. We have requested an update in the next hour to make sure this is on track for you. Huge apologies again about this. Best Wishes, Craig
Posted 1 year ago
Alison Robertson
Verified Buyer
“Excellent, such quick service and easy to order, some web sites drive this technophobic old bat absolutely mad! Everything was seamless from start to finish. Thank you x”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Pleasurable immersive experience amongst inspiring products and setting.”
Helpful Report
Posted 1 year ago
Amy McJennett
Verified Buyer
“Excellent customer service and super quick dispatch of high-quality products. Thank you! We love our new chair!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Highly recommend this company. Beautiful unusual products at competitive prices. Excellent customer service too!”
Helpful Report
Posted 1 year ago
Ginny Tinkler
Verified Buyer
“Absolutely love the store- very friendly shop with beautiful eclectic items to purchase. I also find something to buy or inspiration when I go in.”
Helpful Report
Posted 1 year ago
Victoria Harper
Verified Buyer
“I loved the handle free mugs. They were bigger than I thought but ordered smaller ones. I love pottery cups and plates.”
Lillian Daph 5 star review on 30th April 2023
Helpful Report
Posted 1 year ago
Sofiko Kiknavelidze
Verified Buyer
“Super fast service and great quality!”
Helpful Report
Posted 1 year ago
Lillian Daph is rated 4.9 based on 1,644 reviews
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