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Lillian Daph Reviews

4.9 Rating 1,644 Reviews
98 %
of reviewers recommend Lillian Daph
Company Reviews Product Reviews
396
 Metrics Info
4.9
Based on 1,644 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lillian Daph Reviews
Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Anonymous
Verified Buyer
“Very happy with my purchase. Lovely packaging. Thank you.”
Helpful Report
Posted 11 months ago
Sergio Covino
Verified Buyer
“Customer service got back to me swiftly and were very helpful.”
Helpful Report
Posted 11 months ago
Sharon West
Verified Buyer
“Fabulous items received, well packaged and timely. I love this shop in Saltburn and take every opportunity to visit when I can - such a happy friendly shop - but 5 starts to the online service too!”
Helpful Report
Posted 11 months ago
Caroline Plessier
Verified Buyer
“Lovely quality towels and super fast delivery.”
Helpful Report
Posted 11 months ago
Carole Wagstaff
Verified Buyer
“Lovely products and excellent service - I ordered on line on Boxing Day for in store pick up, but managed to accidentally select shipping option. When I went in store to explain my mistake and collect my beautiful peonies the shipping was immediately refunded without me even asking.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“We love our purchase’s from Lilian Daph! The coffee tables arrived quickly and are perfect for our home.”
Helpful Report
Posted 11 months ago
Suzanne Nebbett
Verified Buyer
“I bought a Side table and matching Coffee table late on Thursday afternoon along with a Vase and took delivery the following afternoon. Excellent customer service and great to receive items in time for Christmas. Highly delighted with my whole experience purchasing through this shop. Lovely products too. Highly recommend. Perfect thanks.”
Helpful Report
Posted 11 months ago
Samantha Nicklin
Verified Buyer
“Beautiful diffuser, with a fresh but calming smell that filled the room.”
Helpful Report
Posted 11 months ago
Dawn Kossick-Plumpton
Verified Buyer
“Fabulous store with a great variety of unique home and interior items. Delightful friendly staff and owners and the new cafe looks A MAZ ING”
Helpful Report
Posted 11 months ago
Denise Taylor
Verified Buyer
“Once again delighted with my purchase. The Poufee is just what I was looking for, perfect. Excellent service and delivery, Thank you LD team.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Ordered a Christmas gift, it arrived the next day in perfect condition.”
Helpful Report
Posted 11 months ago
Michelle Buckingham
Verified Buyer
“Fantastic quality Christmas decorations. Exactly what i was looking for but could find nowhere else. Arrived super quick.”
Helpful Report
Posted 1 year ago
Lily Wood
Verified Buyer
“Great service thank you”
Helpful Report
Posted 1 year ago
Fiona Power
Verified Buyer
“Fantastic service. Beautiful crockery arrived the following day!”
Helpful Report
Posted 1 year ago
Ellanor Callender
Verified Buyer
“Thank you for all the beautiful things. Super quick postage and we are delighted with them all x”
Helpful Report
Posted 1 year ago
Helen Downey
Verified Buyer
“Absolutely gorgeous shop with the most beautiful things very reasonable prices And very pleasant and welcoming helpful staff”
Helpful Report
Posted 1 year ago
Susanna Fieldhouse
Verified Buyer
“Great customer service. Craig was really helpful and even took extra photos to help me pick the perfect colour. Love my new throw. Thank you so much 😊”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Lovely items & good communication!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Beautiful curated selection of unusual & sophisticated Christmas gifts, reasonably priced & with great service as always. I asked if they had a gift box i could buy to wrap my purchase … and not only they they packed it all up beautifully for me as well.”
Helpful Report
Posted 1 year ago
Katie Cooke - BIO0310
Verified Buyer
“excellent customer service. very quick with resolving an issue that was out of their hands. lovely company! would buy from them again, and recommend them also!”
Helpful Report
Posted 1 year ago
Hi Katie. I hope you are well. I have just seen you have left us a review regarding the delayed shipment of your order. I have checked the tracking status which shows it has been delayed yesterday morning in Gloucester. Most likely due to the weather as we have been receive information DHL updates regarding this. Unfortunately it is completely out of our hands when this happens and I can confirm it was placed on a Saturday delivery by us. I will go ahead and refund your postage costs for you now. Apologies again about the delay. Best wishes Craig
Posted 1 year ago
Lillian Daph is rated 4.9 based on 1,644 reviews
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