Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,731 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,731 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 26th February 2025

Janet Hinchliffe McCutcheon

Lillian Daph 5 star review on 17th April 2024

Nicky Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff know us by name now! So lovely and always go above and beyond”

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Posted 2 years ago

“Great products-I have ordered a few items now. Fantastic delivery too. Thanks”

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Posted 2 years ago

“I searched for a velvet stool for my dressing table everywhere. Luckily I found the beautiful one at Lillian Daph. It’s perfect. Thank you 🙏”

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Posted 2 years ago

“Fantastic customer service, couldn't of asked for any more from an independent store! The staff definitely keep their customers at the forefront of everything they do. Fast shipping, friendly service & lovely products”

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Posted 2 years ago

“Always go above and beyond to help”

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Posted 2 years ago

“Always go above and beyond to help”

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Posted 2 years ago

“Thank you for all of your help”

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Posted 2 years ago

“Thank you for all of your help”

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Posted 2 years ago

“Amazing store and helpful staff.”

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Posted 2 years ago

“Lovely product and quick delivery”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“Fantastic company to deal with”

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Posted 2 years ago

“Fantastic customer service. Order arrived next day”

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Posted 2 years ago

“Had a slight issue with one of the products but this was quickly rectified. Great customer service, and lovely item. Thanks again.”

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Posted 2 years ago

Hi Eleanor, I hope you are well. I can confirm that these cushions do come poly filled and that it certainly should have stated this on the description which I can only apologise about. We actually have to put poly in a few other cushions that should have feather due to the national shortage on feather fillings we saw last year and into this year. I have just checked this product listing and it should have allowed you to use the signup code discount. I can see it had a price in a sale prices field as though it was on sale which blocks any product being double discounted. As an apology I will go ahead and process a refund of £12.20 (20%). Apologies again about this. Best wishes Team LD

Posted 2 years ago

“Amazing customer service! Really helpful with questions, sent photos and videos to show me the colours etc! Thank you all xx”

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Posted 2 years ago

“Probably the most helpful company I have come across in a long time! I wanted a particular bath mat, they sent me photos, videos and answered all of my questions in really good time! And the bath mat arrived promptly! I am going to order another one (as soon as I’ve decided on a colour) thank you so so much! Klaire”

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Posted 2 years ago

“Fast delivery with good communication and products were in stock. Plus really good price”

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Posted 2 years ago

“I do visit the shop but I ordered online this time as didn’t want to miss the sale price. Was a very quick easy process. Beautiful shop filled with beautiful things 😊”

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Posted 2 years ago

“Lovey teapot and cup and saucer”

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Posted 2 years ago

“Received the product promptly. Happy with the service Lillian Daph has given me.”

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Posted 2 years ago

Lillian Daph is rated 4.9 based on 1,731 reviews