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Lilley Tile and Stone Ltd Reviews

4.7 Rating 1,631 Reviews
93 %
of reviewers recommend Lilley Tile and Stone Ltd
4.7
Based on 1,631 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lilley Tile and Stone Ltd Reviews
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Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Anonymous
Anonymous  // 01/01/2019
Great selection of high quality tiling accessories. I’ve purchased Schluter door bars and stair treads on two different occasions and both times delivery has been quick and the prices great.
Helpful Report
Posted 4 years ago
Great service Out of stock of one item but received phone call to apologise and offer alternative product Very pleased
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Posted 4 years ago
very helpful, kept me up to date
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Posted 4 years ago
Very Hopeful and fast delivery. Thank you
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Posted 4 years ago
Order received very quickly. Spoke to all 3 guys at Lilley Tile and Stone and they were all very friendly and helpful and even gave tips on the job we were going to do.
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Posted 4 years ago
Couldn't be happier with the service I received - will definitely be coming back
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Posted 4 years ago
Customer Service was helpful and the product I ordered arrived within a couple of days. So far so good!
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Posted 4 years ago
The items I originally ordered were out of stock, I was contacted and offered alternatives as well as advice over the phone on the best way to prepare the tile adhesive. Invaluable assistance for an amateur DIY-er! Many thanks.
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Posted 4 years ago
Great online service during the covid lockdown. Customer service called to check details of the order and everything arrived as scheduled. Will definitely use again.
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Posted 4 years ago
Felt that there was profiteering going on here as told flat £12 delivery fee was only option. My very small item came by next day delivery which wasn’t at all necessary.
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Posted 4 years ago
Well packed and prompt delivery. Delivery options however are quite expensive. Really good. Over all though thank you Vantage Roofing building and maintenance
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Posted 4 years ago
Goods order day l1 arrived day 2, can’t be faulted.
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Posted 4 years ago
From the firt phone call we were given excellent advice and sample products arrived within 48hrs. Would highly recommend
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Posted 4 years ago
Ordered 6 bags of Mapei Tile Adhesive. Setting up an account was simple. Product arrived on time. Not the cheapest around but worth the extra for the convenience and home delivery service.
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Posted 4 years ago
Great service and quick delivery
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Posted 4 years ago
Excellent fast service. Will use again. Very happy with product.
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Posted 4 years ago
I'm afraid I really can't review as I'm not quite ready to grout yet, sorry
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Posted 4 years ago
Really good company Loved the Personal service Bought pallets of kerakol and grout on various occasions Great they sell green product - people don’t want chemical s these days Arrive in time , lovingly protected from rain .
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Posted 4 years ago
Great service would definitely recommend lilley tile and stone
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Posted 4 years ago
Fantastic help and fast delivery even though it was expensive for the delivery but goods were reasonably priced
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Posted 4 years ago
Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews