Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Excellent service good product.”

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Posted 4 years ago

“Excellent product and service, very pleased. D W”

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Posted 4 years ago

“Excellent customer services and really great prices”

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Posted 4 years ago

“Got an email after original order to say you had to order from Germany, asked if that was ok. I emailed back and heard nothing after that until I rang the day after the date you had quoted me. The gentleman I spoke to was very helpful and it arrived 2 days later. Other than the lack of communication at the start all was good. Arrived well packaged.”

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Posted 4 years ago

“Very helpful staff and their advice was very welcomed. Job done and happy shower area as a result. Thank you”

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Posted 4 years ago

“Outstanding advice and service. Lilley really helped us out when another supplier let us down Simon Noble Operations Director - GPF Lewis Solutions Ltd”

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Posted 4 years ago

“Decent price, good product and delivered faster than expected”

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Posted 4 years ago

“Very professional and had the specific materials I needed.”

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Posted 4 years ago

“Perfect product. Fast delivery”

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Posted 4 years ago

“Unfortunately the item was broken on delivery which wasn't your fault and you refunded my money very quickly and hassle free. Excellent.”

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Posted 4 years ago

“Prompt delivery, but there was a huge amount of plastic packaging which seemed unnecessary and is difficult to get rid of due to the amount”

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Posted 4 years ago

Dot, Apologies concerning the amount of packaging. We recycle everything we can in house and try and balance the amount we need to use based on the protection your product requires to ensure safe arrival especially chemicals. I will pass your comments on to our despatch department. best regards Ray Cannon Lilley Web Support

Posted 4 years ago

“Order was ore to and delivered on time and in good condition.no problems”

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Posted 4 years ago

“Excellent product delivery in good time.would definitely use this company again”

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Posted 4 years ago

“Good price matched with great delivery”

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Posted 4 years ago

“Excellent service - order placed on Sunday, dispatched on Monday, received on Tuesday and used that afternoon.”

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Posted 4 years ago

“Have not used this product yet. But product came very quick”

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Posted 4 years ago

“Great service, fast delivery and cheapest I could find on the internet, recommended. Bought an epoxy resin grout, made the mistake of not buying the cleaner at the same time, great product, but awful to clean off afterwards, I would buy the cleaner at the same time!!”

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Posted 4 years ago

“Excellent prompt delivery although delivery cost was an expensive addition for a small product. Drill set performance best I have experienced.”

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Posted 4 years ago

“Very good quick service.”

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Posted 4 years ago

“Silicone 3000+ arrived in a couple of days. Good product but not easy to use as it was difficult to force out of nozzle. Had to make a larger outlet hole.”

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Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews