Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful advice on selecting the right product. Materials arrived very quickly after placing order”

Helpful Report

Posted 4 years ago

“I bought the floor sealant for my tumbled travertine kitchen floor. The product was excellent. Do make sure you have windows open etc when using as the odour is quite strong.”

Helpful Report

Posted 4 years ago

“Good service Fast delivery”

Helpful Report

Posted 4 years ago

“Stoneseal arrived on time, well packaged and in good condition. Second time I have ordered this product from Lilley Tile and Stone. Stoneseal does as it says, perfectly seals stone. I have used it on a stone fireplace and now on some outdoor window sills.”

Helpful Report

Posted 4 years ago

“Excellent product at a decent price and well packaged with prompt delivery. Adam”

Helpful Report

Posted 4 years ago

“Great customer service although web ordered, they rang to confirm my delivery details”

Helpful Report

Posted 4 years ago

“Very fast delivery excellent service”

Helpful Report

Posted 4 years ago

“Great service, product range and price point, unfortunately on delivery 2 items I ordered were split up (arrived on different days), not sustainability/efficiency focussed delivery.”

Helpful Report

Posted 4 years ago

“The tiles were exactly as advertised, were well packaged, so no breakages, and arrived promptly. Thank you.”

Helpful Report

Posted 4 years ago

“The item I ordered online wasn’t in stock so they contacted me with a suitable alternative. Very helpful staff & prompt delivery.”

Helpful Report

Posted 4 years ago

“Very easy to use website, delivery was quick but unfortunately one of the bags was already ripped/open when it arrived.”

Helpful Report

Posted 4 years ago

“First time using this company and would definitely recommend it . Great prices and exceptional delivery . Very happy customer.”

Helpful Report

Posted 4 years ago

“Excellent service and very good after sales service, highly recommended.”

Helpful Report

Posted 4 years ago

“Excellent and speedy service. Very impressed with the quick delivery. Many thanks”

Helpful Report

Posted 4 years ago

“Ordered product and I made a mistake. Called them and they recified on the spot. Product delivered next day. Very Good service.”

Helpful Report

Posted 4 years ago

“Have ordered grout several times from Lilley Tile and Stone and every time the delivery has been super quick and communications have been clear and prompt. Would always use for reliable service and good prices.”

Helpful Report

Posted 4 years ago

“Helpful advice and efficient service. Needs more thought on packaging. Cardboard tube not rigid enough to prevent slight damage to contents”

Helpful Report

Posted 4 years ago

“As usual with tiling products the delivery costs are quite high, but my order arrived, via DPD, well ahead of the scheduled time. I emailed them when I found 1 item missing. My email got a quick response, and I received the missing item next day, again via DPD. You can't ask for better service than that.”

Helpful Report

Posted 4 years ago

“good price and easy collection”

Helpful Report

Posted 4 years ago

“Very good price for a very good product, delivered within a couple of days, top class service you don't get these days.”

Helpful Report

Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews