Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Came really quickly well packaged- very pleased”

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Posted 11 months ago

“Excellent service. Needed some 2.4mtr trim delivered so a bit worried about getting bashed up by couriers. Ordered online arrived after a couple of days, no problem. Very well packed in bubble wrap and a strong cardboard tube. Thank you. Definitely recommend”

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Posted 1 year ago

“Ordered before Christmas and didn't get delivered - the courier was at fault but rang the company after Christmas and they sorted it for next day delivery with a different company. Can't fault the company for their customer service and product ordered was exactly what we wanted”

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Posted 1 year ago

“Great service and easy to use website , goods arrived on time and well packaged and were competitively priced compared to local stores despite coming from the other end of the country will be using again to complete my project”

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Posted 1 year ago

“Worked perfectly well. Delivery was very fast. Will always recommend”

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Posted 1 year ago

“Amazing services and products Very efficient with the deliveries Highly recommended”

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Posted 1 year ago

“Great product not easy to find size at local and well known DIY stores (2 meter threshold). Easy to navigate site. Delivered on time.”

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Posted 1 year ago

“Amazing services, great products, affordable prices, great quality, very efficient and reliable, quick delivery”

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Posted 1 year ago

“Good prices. Quick delivery.Thank you”

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Posted 1 year ago

“Excellent service provided. Good value products delivered in a timely manner. Will definitely use again and will definitely recommend them to family and friends.”

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Posted 1 year ago

“Cannot fault this company. A huge range of tiling products at a good price but, it’s their customer service which makes them so special. Had so much help and advice that has saved me time, effort and from potentially making expensive mistakes. Superb team of people. Won’t hesitate to use them again or recommend.”

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Posted 1 year ago

“Purchased a Rubi grout removal tool. Had it in stock and arrived next day with no issues.”

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Posted 1 year ago

“Very easy to place an order and was delivered sooner than expected”

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Posted 1 year ago

“Excellent service and good delivery.”

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Posted 1 year ago

“The grinding disc I bought arrived in time. Unfortunately though it looked exactly like the old one it did not fit onto the center pin, I had to drill the hole bigger to make things work.”

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Posted 1 year ago

“Great product. Worked exactly as I was told it would.”

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Posted 1 year ago

“Very pleasant and professional. delivery was quick also.”

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Posted 1 year ago

“I purchased a grout removing tool online, the product was faulty, telecoms with Lilley were first class and customer service was brilliant, organised an agent for a home visit and return of the item - refund issued in full. Would definitely buy from them again.”

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Posted 1 year ago

“Good products and services, but overpriced.”

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Posted 1 year ago

“Great service at a great price, makes life a bit easier”

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Posted 1 year ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews