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Lilley Tile and Stone Ltd Reviews

4.7 Rating 1,631 Reviews
93 %
of reviewers recommend Lilley Tile and Stone Ltd
4.7
Based on 1,631 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lilley Tile and Stone Ltd Reviews
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Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Great product, prices and service
Helpful Report
Posted 9 months ago
Great customer service from the staff at the Herne bay shop.
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Posted 9 months ago
Great service. Had the silicone in stock which matched the grout . Arrived the next day. Very pleased 😎
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Posted 9 months ago
great service & a brilliant little tool deffinately a game changer for futre re-grouting jobs or broken tile replacing jobs.....
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Posted 10 months ago
Fair price, efficient service, very prompt delivery A+
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Posted 10 months ago
I purchased a shower shelf which was delivered very quickly and well packed
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Posted 10 months ago
excallent customer service ! prduct delivered on time. Would highly recommend this company, if looking for something not easily attainable.
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Posted 10 months ago
Very fast p&p expensive
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Posted 10 months ago
Thanks for your review. Whilst we understand that delivery charges can be a deal breaker sometimes, we are restricted by our couriers, packing and insurance. We also do not include the cost of delivery in our product like some of our competitors. Good news is that on most of our products the price is fixed and does not increase as you buy more. So the more you buy, the more cost effective it is! We'd also recommend checking out our competitions delivery costs, you may be surprised, especially when you get to final checkout!
Posted 10 months ago
Good to find a specialist tool supplier fit for the job.......tile cutting can be awkward at the best of times. Glad the 50mm tile cutter is exactly what I needed........good job.....Lilley. Honeywell Engineer.
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Posted 10 months ago
Richard, We're pleased it was the right tool for the job. Tile cutting can be pretty expensive if it doesn't go according to plan. Our team is always on hand to offer support when it's required. Our range of tiling tools to is also getting bigger by the day so please keep an eye on our latest products. We've got a lot more tools going up on the web soon! Best Regards Ray Lilley Web Support
Posted 10 months ago
Started using Lilley tile and stone For my Mapei sealant orders Brilliant customer service Always ready first thing Highly recommend
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Posted 10 months ago
I received a phone call the day after placing my order online to confirm the order and plan despatch. Friendly, knowledgeable, and helpful.
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Posted 10 months ago
Excellent service, next day delivery!
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Posted 10 months ago
quick delivery of a high quality product
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Posted 10 months ago
Came really quickly well packaged- very pleased
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Posted 10 months ago
Excellent service. Needed some 2.4mtr trim delivered so a bit worried about getting bashed up by couriers. Ordered online arrived after a couple of days, no problem. Very well packed in bubble wrap and a strong cardboard tube. Thank you. Definitely recommend
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Posted 10 months ago
Ordered before Christmas and didn't get delivered - the courier was at fault but rang the company after Christmas and they sorted it for next day delivery with a different company. Can't fault the company for their customer service and product ordered was exactly what we wanted
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Posted 11 months ago
Great service and easy to use website , goods arrived on time and well packaged and were competitively priced compared to local stores despite coming from the other end of the country will be using again to complete my project
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Posted 11 months ago
Worked perfectly well. Delivery was very fast. Will always recommend
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Posted 11 months ago
Amazing services and products Very efficient with the deliveries Highly recommended
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Posted 11 months ago
Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews