Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Very poor on delivery. We paid for express delivery (£22 iirc) but it only arrived on the day that it would have been for free delivery. No refund of the £22.”

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Posted 4 years ago

“Easy to order and prompt delivery.”

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Posted 4 years ago

“The right product, at the right price, delivered swiftly. Can't argue with that.”

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Posted 4 years ago

“Products I bought were great very reasonably priced / super quality and the delivery was excellent very fast. Highly recommend.”

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Posted 4 years ago

“Great service and quick delivery.”

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Posted 4 years ago

“Excellent friendly service. Were able to change delivery address last minute. Recommended.”

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Posted 4 years ago

“Excellent service and very prompt delivery. I would not hesitate to recommend to friends.”

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Posted 4 years ago

“Good product, easy purchase, efficient”

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Posted 4 years ago

“Good service and fast delivery. Dealt with a small product fault very efficiently and with good communication. I would definitely use them again.”

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Posted 4 years ago

“Delivered earlier than stated as expected delivery date - many thanks. Item was as listed - all ok. No need to make contact other than order on line.”

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Posted 4 years ago

“Recently purchased quandec trim which was delivered but had to be returned because my tile depth measure were wrong. In all the service for delivery, returning product and return of funds was flawless. Will definitely be reordering.”

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Posted 4 years ago

“They stock the very best products that are difficult to find and at a reasonable price ,delivery is very fast . I am very satisfied with my purchase s”

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Posted 4 years ago

“Very competitive pricing and fast delivery”

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Posted 4 years ago

“Ideal, packed in strong cardboard tube & delivered promptly. What more can you ask?”

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Posted 4 years ago

“I've had excellent service every time. A couple of times I made errors in my order and Lilley were quick to help me out and get the right product to me. I would highly recommend them.”

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Posted 4 years ago

“Excellent Customer Service. Quick delivery very pleased thank you”

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Posted 4 years ago

“Excellent service and comms, good price on excellent product. No issues at all with Lilley and Stone! Only issue is delivery was from DPD who are totally rubbish delivery firm with the laziest drivers in Yorkshire. Our place is up a 70yd drive and despite being in on all 3 occasions only driver attempted to walk up. Took 3 days to actually get the delivery off them.”

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Posted 4 years ago

“Excellent products at really good prices with fast and reliable shipping, all in all really good experience and I would definitely recommend. Many thanks.”

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Posted 4 years ago

“I ordered tile trim twice from Lilley Tile and Stone. Very impressed with the level of service. The 2nd order was delayed due to size length, however they came up with a solution and sent an alternative longer length at no additional cost, which arrived the next day.”

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Posted 4 years ago

“Straightforward ordering,decent price,and prompt delivery.”

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Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews