Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very prompt delivery. I would not hesitate to recommend to friends.”

Helpful Report

Posted 4 years ago

“Good product, easy purchase, efficient”

Helpful Report

Posted 4 years ago

“Good service and fast delivery. Dealt with a small product fault very efficiently and with good communication. I would definitely use them again.”

Helpful Report

Posted 4 years ago

“Delivered earlier than stated as expected delivery date - many thanks. Item was as listed - all ok. No need to make contact other than order on line.”

Helpful Report

Posted 4 years ago

“Recently purchased quandec trim which was delivered but had to be returned because my tile depth measure were wrong. In all the service for delivery, returning product and return of funds was flawless. Will definitely be reordering.”

Helpful Report

Posted 4 years ago

“They stock the very best products that are difficult to find and at a reasonable price ,delivery is very fast . I am very satisfied with my purchase s”

Helpful Report

Posted 4 years ago

“Very competitive pricing and fast delivery”

Helpful Report

Posted 4 years ago

“Ideal, packed in strong cardboard tube & delivered promptly. What more can you ask?”

Helpful Report

Posted 4 years ago

“I've had excellent service every time. A couple of times I made errors in my order and Lilley were quick to help me out and get the right product to me. I would highly recommend them.”

Helpful Report

Posted 4 years ago

“Excellent Customer Service. Quick delivery very pleased thank you”

Helpful Report

Posted 4 years ago

“Excellent service and comms, good price on excellent product. No issues at all with Lilley and Stone! Only issue is delivery was from DPD who are totally rubbish delivery firm with the laziest drivers in Yorkshire. Our place is up a 70yd drive and despite being in on all 3 occasions only driver attempted to walk up. Took 3 days to actually get the delivery off them.”

Helpful Report

Posted 4 years ago

“Excellent products at really good prices with fast and reliable shipping, all in all really good experience and I would definitely recommend. Many thanks.”

Helpful Report

Posted 4 years ago

“I ordered tile trim twice from Lilley Tile and Stone. Very impressed with the level of service. The 2nd order was delayed due to size length, however they came up with a solution and sent an alternative longer length at no additional cost, which arrived the next day.”

Helpful Report

Posted 4 years ago

“Straightforward ordering,decent price,and prompt delivery.”

Helpful Report

Posted 4 years ago

“Excellent service!”

Helpful Report

Posted 4 years ago

“Quick Delivery exactly what I ordered.”

Helpful Report

Posted 4 years ago

“Always good to do business with lily tile and stone. Fast and efficient service. Not so sure about Dpd delivery”

Helpful Report

Posted 4 years ago

“Unrivaled range of tiling accessories. Kerakoll products are 👍👍”

Helpful Report

Posted 4 years ago

“Good responsive service”

Helpful Report

Posted 4 years ago

“I needed a specific brand and colour of grout and it was easy to identify and order the item from Lilley Tile and Stone's website. Delivery was very quick and I was kept advised of the progress of my order and delivery throughout. I highly recommend Lilley Tile and Stone.”

Helpful Report

Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews