Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“accurate description and fast delivery”

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Posted 5 years ago

“Great service. Friendly and clear from my first enquiry. Quick and efficient following my order. Would recommend and use again.”

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Posted 5 years ago

“Very good service,apart from the fact that I rang on the Wednesday to request that goods be delivered on the following Monday as I was away.Told that it wouldn’t be a problem,goods turned up on the Friday,fortunately a neighbor took delivery,O there than ,I am satisfied with my purchase.”

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Posted 5 years ago

“Amazing service. Delivered within 2 days and texts and emails advising on stages reached. Great product. Good value compared to other sites.”

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Posted 5 years ago

“I needed some sealants in a hurry having been let down by another supplier. First class service and prompt delivery, highly recommended.”

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Posted 5 years ago

“The part I ordered was out of stock I received a phone call within 2hours advising me and suggesting alternatives which I ordered and received next day Faultless service thank you”

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Posted 5 years ago

“Ordered some Mapei coloured grout and arrived so quickly! Top service!!”

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Posted 5 years ago

“Lightning fast delivery and high quality product”

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Posted 5 years ago

“Great price on the website for the grout I ordered and the delivery charge was very reasonable indeed. I missed a call from the delivery company as I was on my way back home at the time and a chap from Lilley Tile and Stone also rang me to let me know the delivery driver had arrived and he wanted to make sure everything was delivered ok. Brilliant standard of service! I'd highly recommend them and will use them again.”

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Posted 5 years ago

“excellent service next day delivered”

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Posted 5 years ago

“Great advice when called delivery and price excellent”

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Posted 5 years ago

“Can't recommend Lilley Tile and Stone enough! I forgot to order tile sealer, so e-mailed them to ask if they could add to my order and it was no problem at all. Also one of the items sent was incorrect, so they sent the correct item next day. Great communication and very helpful! Would definitely use this company again. Thank you very much for great service Stu!”

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Posted 5 years ago

“Urgently required a same brand and colour grout.. Local DIY stores did not have it. Ordered from Lilley Tile and Stone on Friday and received it today (Monday). Super efficient service. Thank you!”

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Posted 5 years ago

“Very helpful. i had to call about delivery as i needed it quickly and they were super accommodating with this. Excellent service!”

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Posted 5 years ago

“great service and very fast delivery.”

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Posted 5 years ago

“Quick efficient delivery. Only bad thing was that the P&P was expensive for just one strip of door trim.”

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Posted 5 years ago

“Ordered expansion Joints, delivery address different to billing address and arrived no problem, sooner than expected. Great service and price. Will be using again. Steve Smith, tiler.”

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Posted 5 years ago

“Great service fast delivery”

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Posted 5 years ago

“I have used lilley tile and stone a few times now and find them very efficient would highly recommend.”

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Posted 5 years ago

“Good pricing and stock availability with quick delivery. Exactly what's needed.”

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Posted 5 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews