Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some Mapei coloured grout and arrived so quickly! Top service!!”

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Posted 5 years ago

“Lightning fast delivery and high quality product”

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Posted 5 years ago

“Great price on the website for the grout I ordered and the delivery charge was very reasonable indeed. I missed a call from the delivery company as I was on my way back home at the time and a chap from Lilley Tile and Stone also rang me to let me know the delivery driver had arrived and he wanted to make sure everything was delivered ok. Brilliant standard of service! I'd highly recommend them and will use them again.”

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Posted 5 years ago

“excellent service next day delivered”

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Posted 5 years ago

“Great advice when called delivery and price excellent”

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Posted 5 years ago

“Can't recommend Lilley Tile and Stone enough! I forgot to order tile sealer, so e-mailed them to ask if they could add to my order and it was no problem at all. Also one of the items sent was incorrect, so they sent the correct item next day. Great communication and very helpful! Would definitely use this company again. Thank you very much for great service Stu!”

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Posted 5 years ago

“Urgently required a same brand and colour grout.. Local DIY stores did not have it. Ordered from Lilley Tile and Stone on Friday and received it today (Monday). Super efficient service. Thank you!”

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Posted 5 years ago

“Very helpful. i had to call about delivery as i needed it quickly and they were super accommodating with this. Excellent service!”

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Posted 5 years ago

“great service and very fast delivery.”

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Posted 5 years ago

“Quick efficient delivery. Only bad thing was that the P&P was expensive for just one strip of door trim.”

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Posted 5 years ago

“Ordered expansion Joints, delivery address different to billing address and arrived no problem, sooner than expected. Great service and price. Will be using again. Steve Smith, tiler.”

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Posted 5 years ago

“Great service fast delivery”

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Posted 5 years ago

“I have used lilley tile and stone a few times now and find them very efficient would highly recommend.”

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Posted 5 years ago

“Good pricing and stock availability with quick delivery. Exactly what's needed.”

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Posted 5 years ago

“Easy to order on line arrived on said day easy tracking”

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Posted 5 years ago

“I purchased schluter kerdi drain from Lilley Tile and Stone. The price was good, It arrived quickly, and the after sales was excellent. Well done!”

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Posted 5 years ago

“Professional and fast service”

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Posted 5 years ago

“Great service as always and quick delivery”

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Posted 5 years ago

“Easy online ordering. Fast next day delivery. Wasn't given choice of delivery so I think price was too high at £11.99 for a 2.5kg bag of grout.”

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Posted 5 years ago

“Stu @ Lilley Tile & Stone has been a fantastic help to me whilst navigating the renovation of my bathroom. His knowledge of the products they sell has been exemplary and he has been extremely patient with my own lack of knowledge! Couriers delivered a damaged product and within minutes of me emailing him, he was on the phone and ordered a replacement. I definitely recommend this company and Stu in particular.”

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Posted 5 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews