Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Faultless service all round. Many thanks Gill.”

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Posted 3 years ago

“Excellent service. Good prices. Great customer service. Delivery thoughtfully packaged.”

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Posted 3 years ago

“these guys are great - I've ordered from them again due to really rapid response. I was able to crack on with the job in no time due to super speedy delivery.”

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Posted 3 years ago

“Excellent service. Even changed the colour I ordered at short notice. Great company.”

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Posted 3 years ago

“Still waiting for item”

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Posted 3 years ago

“Excellent communication, very quick delivery and great products”

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Posted 3 years ago

“Very helpful in arranging collection and extra quick in answering emails.”

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Posted 3 years ago

“Fast delivery, trouble free purchase. I would definitely use again!!”

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Posted 3 years ago

“Order was delivered within couple of days and product is excellent. Thanks”

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Posted 3 years ago

“I am a returning customer of Lilley Tile and Stone, which should say something. My last order was missing one small item when delivered, but when I notified them the part was despatched immediately and I received it the next day. I'll be back!”

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Posted 3 years ago

“Returning customer. No hassle service, ordered online and delivered in good order.”

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Posted 3 years ago

“The speed of response from this company is just astonishing. A pm order placed this week was despatched from Kent within the hour and arrived on my doorstep in the Scottish Borders mid-morning the following day, beautifully packed and ready for my project. Thank you so much!”

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Posted 3 years ago

“Levelling compound arrived in very quick time, well packaged. Excellent service, thankyou.”

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Posted 3 years ago

“Click and collect was very efficient. As always products were good quality.”

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Posted 3 years ago

“Ordered online and the item was delivered quickly. Good service so I used them again and would do so in the future 👍”

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Posted 3 years ago

“Highly recommend,very helpful knowledgeable staff”

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Posted 3 years ago

“Lilley Tile and Stone offered great value and did a great job delivering our products quickly”

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Posted 3 years ago

“Brought some grout, the delivery was quicker than I expected and packaged well”

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Posted 3 years ago

“Ordered adhesive on a Thursday and paid £42 for next day delivery. Emailed received saying dispatched on Thursday. Delivery came Monday! Waste of money.”

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Posted 3 years ago

“Always helpful with enquiries, good communicators, quick end efficient service and reasonable value.”

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Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews