Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promt and good value just a little extended to sign up on web page”

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Posted 8 years ago

“Fantastic tiles, good quality products and quick service. I am very satisfied. Thanks Elizabeth”

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Posted 8 years ago

“I have used Lilley Tile and Stone a few times; they supply good products and supply on time (sometimes even quicker)”

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Posted 8 years ago

“Prompt service and advice very approachable”

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Posted 8 years ago

“Great price for Ditra matting and fast dispatch.”

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Posted 8 years ago

“Ordered a non-slip tread strip to go where my tiles met a step, Delivered in 2 working days. Great service. Quality product.”

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Posted 8 years ago

“Received a lot of technical information from Stu prior to placing my order. Placed an order on Sunday afternoon 27/11/2016 I received an email on Monday 28/11/2016 7.49 am informing me my order had been shipped and it was delivered by Parcel Force at 5.50 pm on Tuesday 29/11/2016.”

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Posted 8 years ago

“Good price and delivery”

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Posted 8 years ago

“Great website to use and the product is really good to”

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Posted 8 years ago

“Great service and product will use them again and recommend them to others”

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Posted 8 years ago

“Fast delivery with good packaging”

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Posted 8 years ago

“Item missed from order.”

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Posted 8 years ago

David. We have just finished checking your order and it would appear a sealant applicator pad went missing whilst on route. After you informed us we shipped a new one straight away. The order was also delivered a day earlier than promised. We would be extremely grateful if you could re-review your comments based on this. Many Thanks Lilley Tile and Stone Customer Support

Posted 8 years ago

“I recently finished my kitchen re-furbishment and was looking for a dark blue grout! I contacted Mapei direct and they put me in touch with Lilley Tile and Stone. Their service was excellent and very helpful and explained about the grout, which unlike normal grout is not powder but a resin. It looks absolutely amazing . Thanks Simon”

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Posted 8 years ago

“Very happy. I made a error in my order. Staff very helpful. Very happy with service.”

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Posted 8 years ago

“A great selection of products at great prices”

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Posted 8 years ago

“Techical advice was excellent and easy to understand for a layman. Prices great and delivery prompt. It doesnt come better than that.”

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Posted 8 years ago

“very helpful and knowledgeable staff”

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Posted 8 years ago

“Ordered on Monday pm and received on Tuesday am.”

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Posted 8 years ago

“I ordered some Schlüter Quadec stainless steel tile trim that was despatched very quickly. Unfortunately the courier managed to bend the tube containing the trim, and with it the contents. I emailed Stu to alert him of the issue and he rapidly despatched a replacement trim and shipped it on a pre 12 noon as well. Couldn't ask for better service. Thanks.”

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Posted 8 years ago

“Ordered the grout was instantly told they had received my order, then within 10 minutes was told it would be dispatched that day and the day after I got it. Simple as that.”

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Posted 8 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews