Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“A good company to deal with. Fast shipping and products packaged very well.”

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Posted 4 years ago

“Excellent service, very prompt delivery. Wouldn’t hesitate to use again.”

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Posted 4 years ago

“Very easy and efficient ordering and delivery service”

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Posted 4 years ago

“Fast delivery and very good communication from comany.”

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Posted 4 years ago

“Excellent service as always with prompt delivery.”

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Posted 4 years ago

“Only a small order but it was delivered and treated as well as a large order. Good notification. Prompt delivery. Would be happy to recommend. Almost forgot price was competitive. Chris lowery”

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Posted 4 years ago

“Order with confidence. I made a mistake with they type of drain I ordered and the guys we super in helping me resolve this! 4 stars as the tracking of the delivery was off but arrived in time for my installer.”

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Posted 4 years ago

“ref my ealier email, the product arrived 1705 today”

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Posted 4 years ago

“Great prices, in stock and fast delivery. Nothing more to say.”

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Posted 4 years ago

“Very helpful over the phone, with product information and guidance. Quick delivery, as well as good packaging, to prevent delivery drivers damaging the products.”

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Posted 4 years ago

“Great prices but packaged up very badly had to throw a 15kg tile adhesive away as all the tub was smashed on delivery”

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Posted 4 years ago

Stephen, sorry your product was not received in good condition. if you take an image upon receipt of goods damaged in transit and email to us straight away we will replace. The product always leaves us in prime condition, unfortunately sometimes damage occurs in transit that is beyond our control despite our best efforts.

Posted 4 years ago

“Good price, delivered on time”

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Posted 4 years ago

“Excellent service order was correct and quick Covid safe delivery thank you”

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Posted 4 years ago

“Very helpful online advice and products arrived on time.”

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Posted 4 years ago

“Great Service, and prices! The staff were extremely helpful, and efficient. Would recommend.”

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Posted 4 years ago

“Best price online. Fast despatch and well packed.”

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Posted 4 years ago

“Very helpful service and prompt replies. Helped with a product we've never used before to help us out of tricky problem. We used Mapei flexible grout for LVT to in fill between a Karndean tile where the grout strips were fitted incorrectly. The product is perfect for the job & finished off the look resulting in avery happy customer. You can see the result in the image below.”

Lilley Tile and Stone Ltd 5 star review on 13th November 2020

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“So helpful and speedy with a query I had and then fast delivery of an effective product (Solvex).”

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Posted 4 years ago

“Excellent product received quickly and well packaged. Very good communication. Faultless in all aspects.”

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Posted 4 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews