Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“A great selection of products at great prices”

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Posted 8 years ago

“Techical advice was excellent and easy to understand for a layman. Prices great and delivery prompt. It doesnt come better than that.”

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Posted 8 years ago

“very helpful and knowledgeable staff”

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Posted 8 years ago

“Ordered on Monday pm and received on Tuesday am.”

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Posted 8 years ago

“I ordered some Schlüter Quadec stainless steel tile trim that was despatched very quickly. Unfortunately the courier managed to bend the tube containing the trim, and with it the contents. I emailed Stu to alert him of the issue and he rapidly despatched a replacement trim and shipped it on a pre 12 noon as well. Couldn't ask for better service. Thanks.”

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Posted 8 years ago

“Ordered the grout was instantly told they had received my order, then within 10 minutes was told it would be dispatched that day and the day after I got it. Simple as that.”

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Posted 8 years ago

“Website is easy to use, products very well described, easy ordering service and fast delivery”

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Posted 8 years ago

“Amazing price! Amazing customer service when we phoned! Amazing delivery service! Guys stand up and give yourself one :-). Wish you every success”

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Posted 8 years ago

“Confirmed in stock over the phone early on Wednesday afternoon. Ordered on line later same afternoon. Text from Parcelforce later same day confirming order to be delivered next day. Thursday early afternoon Parcelforce on the doorstep. Is this a record?”

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Posted 8 years ago

“They delivered on their promises”

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Posted 8 years ago

“Only recived one of three orders”

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Posted 8 years ago

“very disappointed with the delivery,with parcel force,”

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Posted 8 years ago

“They had the lowest prices for what I was looking for. Excellent communication and very speedy delivery. It was very well packed. Thank you!”

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Posted 8 years ago

“Brilliant prompt service.”

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Posted 8 years ago

“Informed step tile trim Es out of stock 7-9 day pipeline. A call from Colin a couple of hours later he had sourced in the warehouse and took the time to update me. Many thanks all arrived Monday.”

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Posted 8 years ago

“Very good service - When the items ordered were out of stock they provided a full refund with no issue.”

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Posted 8 years ago

“Excellent service prompt delivery”

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Posted 8 years ago

“Great prices and quicker than expected delivery of goods. Thank-you”

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Posted 8 years ago

“First class service from order to delivery of a product that is difficult to source.”

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Posted 8 years ago

“Very prompt dispatch.”

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Posted 8 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews