Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Fast efficient service, very happy”

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Posted 3 months ago

“Had the perfect tiles inside this spectacular tile shop. And finished off my bathroom beautifully. Really excellent service from the owner and will be back. So good to have such quality and designs avalable.Thank you”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Items came as described in the time advised. They colour looks like what we were after but not fitted yet so hard to gauge completely.”

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Posted 3 months ago

“Had everything I needed at a good price. Delivery was a bit slow.”

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Posted 3 months ago

“Quick delivery and helpful on the phone”

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Posted 3 months ago

“Super helpful staff, delivery to the other end of the country was seamless. Thank you”

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Posted 3 months ago

“We just started using Lilley Tile & Stone in March 2025, what a helpful efficient company to deal with! We are a local business trading since 1955 and are happy to say how great these guys are. We would not hesitate to recommend them and will be using them again.”

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Posted 3 months ago

“Great , prompt, helpful service”

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Posted 3 months ago

“A very good price for a Rubi tile cutter and some Mapei products. Everything was well packaged, which can sometimes be an issue with these type of goods. Standard shipping took five days, so not the quickest but I didn’t need it urgently and I could have paid for speedier delivery.”

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Posted 3 months ago

“Good quality product, competetively priced and fast delivery, altogether excellent service.😊”

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Posted 3 months ago

“I ordered some tile products recently and my order was dealt with promptly with a very fast delivery. Very easy website to use. Highly recommend”

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Posted 3 months ago

“The staff is incredibly kind, helpful, and trustworthy. It’s rare to find a place that genuinely cares about its customers, and I truly appreciate the honesty and excellent service. Thank you so much for being a business that people can trust!”

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Posted 3 months ago

“Excellent customer service on the phone and during order and delivery process. Manufacturer recommended this company and I can see why. Great experience. Will be returning to order more tile trims when we do the second bathroom. Thank you!”

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Posted 4 months ago

“We bought the patio cleaner solution. It worked well on our outside slabs and we are very pleased with the results.”

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Posted 4 months ago

“Good product so far, great price. Will buy next ones when needed from you.”

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Posted 4 months ago

“always great service and have what we need in stock ..great job guys thanks again”

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Posted 4 months ago

“What a delivery I made a mistake then altered it it was still there the next day gggggreat !!!!”

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Posted 4 months ago

“Very quick service and delivery at a reasonable cost. Item packed and packaged to ensure safe intact delivery. Would highly recommend. They clearly care about the quality of their service to customers. Many thanks.”

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Posted 4 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews