Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“I found the grout I needed. Simple order and arrived safely and quickly.”

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Posted 5 months ago

“Ordered and delivered quickly, well packaged. Great tile trim, good quality, with no blemishes or defects across the entire length ordered, delivery was expensive, but if ordering more, would be worth it.”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“Delivered on time and crated well. Thought the surface would be better honed as some pavers had saw marks over the surface.”

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Posted 6 months ago

“Solved our problem of rust seeping out of our natural sandstone tiles fantastic product which worked like a dream. Thank you”

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Posted 6 months ago

“The team at Lilley are always very helpful, kind and offer extensive advice. Best prices on the merket and he deliveries were faster than expectd. Many thanks”

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Posted 6 months ago

“Really happyy with entire process.”

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Posted 6 months ago

“Won't be using them again”

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Posted 6 months ago

Hi! We're really sorry to hear that. We can see that you ordered 1 piece of Quadec corner trim which had to come direct from Schluter in Germany. Can you please let us know what the problem was? We'd be happy to discuss further. Best Regards Ray Lilley Web Support

Posted 6 months ago

“Ordered tile adhesive on a couple of occasions, good price and sensible shipping charges (a lot of comapnaies charge an outrageous shipping charge making the product totally unaffordable). Professional communication and delivery. Recommended retailer.”

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Posted 6 months ago

“No fuss, prompt dispatch and decent courier service”

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Posted 6 months ago

“Prompt service and delivery.”

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Posted 6 months ago

“Brilliant service,was out of stock on line of the product I wanted, phoned up to see when it would be back, phone was answered straight away and and the gentleman sorted the problem while I was on the phone , product arrived withing 3 working days”

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Posted 6 months ago

“They were very helpful on the phone and helping me place my order. Delivery was when arranged and even when something wasn’t clear about that to me. they did what they said they would do to call back etc to clarify time”

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Posted 6 months ago

“Great service, no hassle delivery, great product. Would definately buy again from this company. Thankyou”

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Posted 6 months ago

“Excellent products and very quick delivery. Will be using again. Many thanks.”

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Posted 6 months ago

“Quick delivery and perfect grout!”

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Posted 6 months ago

“Item exactly as ordered and described. Well packaged and prompt delivery. Can't find any faults! Pleased with purchase and service.”

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Posted 6 months ago

“Prompt delivery and good range of products”

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Posted 6 months ago

“No complaints Ordered for next day delivery, arrived next day around lunchtime. Phoned and asked for a pdf of my vat receipt, received within minutes. Would recommend and use again. Thanks”

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Posted 6 months ago

“Great customer service and very prompt delivery. They even go the extra mile when something goes wrong with courier delivery to ensure you don’t get held up on your project. Will definitely be using them for the foreseeable future”

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Posted 6 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews