Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,670 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package arrived the next day which was very impressive, despite me only paying for regular delivery. Only thing I would change is I would prefer to be able to have chosen a cheaper delivery option (cheapest is £9.99) as I wouldn't have minded waiting a bit longer to receive the goods. Excellent service though”

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Posted 10 years ago

“fast reliable service at good price”

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Posted 10 years ago

“Faster than expected delivery. Delivery charges a tad pricey.”

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Posted 10 years ago

“Although they couldn't fulfil the full order due to stock shortages they were very punctual in letting me know. They also ensured all items were delivered on time even those coming direct from the manufacturer. Excellent service overall definitely would recommend”

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Posted 10 years ago

“A very good product (Grout and sealer) delivered quickly and at a good price. Not readily available locally so needed a good service. Will use this company again.”

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Posted 10 years ago

“Found the website difficult to follow. Took half an hour to order;couldn't seem to order the product/colour combined. Got there in the end. Appreciated phone call afterwards which confirmed order placed and when it would be delivered. Not delighted by the wait of several days.”

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Posted 10 years ago

“Prompt delivery, but the carrier had a problem to find my house as my address had been transcribed from PayPal with the wrong post code and street name. Well done the carrier for finding me.”

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Posted 10 years ago

“Overall a good experience. Had a delivery issue, but it was promptly rectified. It was couriers fault. Good customer service.”

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Posted 10 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,670 reviews