Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Not sure they have picked the right courier I haven’t received my products yet”

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Posted 2 years ago

“Perfect quick and efficient”

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Posted 2 years ago

“In stock answered phone quick, dealt with my query, paid and sent out next day. Could it get better 10/10”

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Posted 2 years ago

“I am very happy with my correspondence with Stu. He was extremely helpful in guiding me to get a product I wanted to get shipped to USA. I really appreciated all the assistance.”

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Posted 2 years ago

“Great to deal with on the phone , next day delivery in an emergency was superb !!!”

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Posted 2 years ago

“Easy to use website, I picked up my products. All round good experience.”

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Posted 2 years ago

“Great selection of niche shelves from Schlueter”

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Posted 2 years ago

“An absolutely fantastic service, I couldn’t believe how helpful they were when I was trying to find a certain colour of grout for my new tiles. They even rang me to tell me when it was in stock so that I could order it. I will certainly use them again. Elizabeth Banks”

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Posted 2 years ago

“Excellent service and very friendly staff. Would use again.”

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Posted 2 years ago

“Quick and accurate delivery Thank you”

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Posted 2 years ago

“Excellent! Stock an excellent range of items and with fast delivery.”

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Posted 2 years ago

“Excellent service to help me source a product urgently. Customer Service and follow up top-notch.”

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Posted 2 years ago

“I ordered perimeter expansion joints for floor tiling. I am very pleased they were delivered next day in perfect condition as my tiler could'nt continue with tiling the floor if the joints were bent/delayed in post.”

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Posted 2 years ago

“Great service...”

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Posted 2 years ago

“5 star for the speedy service from Lilly tile and stone but 1 star for the DPD driver who left them at the wrong location and bust some of the grout bags because of the way he must of thrown the boxes about.”

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Posted 2 years ago

“Would have liked an earlier delivery but delivery charge was too expensive”

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Posted 2 years ago

“Easy to order, competitive price, quick delivery. Very happy.”

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Posted 2 years ago

“Great product. Got rid of the rust on the patio really well. Arrived on time with no issues thanks.”

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Posted 2 years ago

“Lovely. Wanted brass edging and found it! Lovely quality, thank uyou”

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Posted 2 years ago

“Easy to order Fast delivery Great service Would definitely use again and recommend to friends”

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Posted 2 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews