Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,631 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and fast delivery”

Helpful Report

Posted 3 years ago

“Easy to use website and secure payment options. Prompt delivery and product well packaged for shipping. Would purchase from Lilley Tile and Stone again.”

Helpful Report

Posted 3 years ago

“Quick, efficient service. Would recommend.”

Helpful Report

Posted 3 years ago

“Great product”

Helpful Report

Posted 3 years ago

“Excellent service, great range and competitive pricing make these guys great.”

Helpful Report

Posted 3 years ago

“Great product range but terrible shipping. This is our third purchase and whilst Lilley Tile and Stone always have the right Schluter profiles in stock, without fail the courier company they use manages to mess up somehow. This time the parcel was both damaged (see photos for dented metal profile and ripped cardboard tube), and left at the wrong address. Our kind neighbour called round to explain it had been left by the roadside leaning against her garden gate. Thankfully ours is a quiet road, but it was out there all day and someone could easily have walked off with it. Please find a better courier company, your products are great!”

Helpful Report

Posted 3 years ago

“Very good service and advice.”

Helpful Report

Posted 3 years ago

“Great service - best price I could find for Kurdi Board & very fast delivery. What more can be said?”

Helpful Report

Posted 3 years ago

“Product as described. Easy to use. Probably ordered a larger bag than I needed, but that's because I'm an amateur DIY guy.”

Helpful Report

Posted 3 years ago

“Excellent customer service, great advice and fast delivery.”

Helpful Report

Posted 3 years ago

“They had exactly what I needed and it arrived when they advised very pleased”

Helpful Report

Posted 3 years ago

“I am returning customer (trader) of Lilly Tile and Stone. I constantly buy products from them and I have never been let down. Excellent customer service. Everything on time. If some products are not available due to manufacture Guys from Lilly always call me to inform me about it and ask if that is ok for my project to be delivered at a later time. Great and fast communication over the phone and emails. Lilly Tile is one of my suppliers I never worry about being failed. It is a pleasure to do business with you guys. Wish you all the best.”

Helpful Report

Posted 3 years ago

“I bought this hoping it would restore the colour of my black composite sink. I followed the instructions to the letter but unfortunately it didn’t make any difference whatsoever. So an expensive experiment that failed to live up to expectations.”

Helpful Report

Posted 3 years ago

“The item I wanted was delivered very quickly and packaged well.”

Helpful Report

Posted 3 years ago

“Faultless service all round. Many thanks Gill.”

Helpful Report

Posted 3 years ago

“Excellent service. Good prices. Great customer service. Delivery thoughtfully packaged.”

Helpful Report

Posted 3 years ago

“these guys are great - I've ordered from them again due to really rapid response. I was able to crack on with the job in no time due to super speedy delivery.”

Helpful Report

Posted 3 years ago

“Excellent service. Even changed the colour I ordered at short notice. Great company.”

Helpful Report

Posted 3 years ago

“Still waiting for item”

Helpful Report

Posted 3 years ago

“Excellent communication, very quick delivery and great products”

Helpful Report

Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,631 reviews