Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,637 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 4th January 2025

Anonymous // 01/01/2019

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“Easy to use website, amazing colour choice for grout, very efficient turn around and delivery. Have used Lilley Tile more than once as they are so efficient”

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Posted 2 years ago

“Great service and price. We had an issue at our end regarding access for the delivery. The office jumped on it straight away, contacted the pallet delivery company and sorted it immediately. Brilliant service and part of the reason I return for most of my tiling needs”

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Posted 2 years ago

“Mapei adhesive supplied at a very good price very prompt delivery excellent service many thanks.”

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Posted 2 years ago

“Have been using Lilley Tile and Stone for several years and have always been happy with the service. Only started using their online service recently and I am very impressed. Ordered in the evening and ready to collect the following morning. Well stocked shop with everything you could possibly need for all tiling jobs. If they haven't got it, you probably don't need it.”

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Posted 2 years ago

“Very pleased with the RAL Colour Box Tile Trim. Although not cheap it makes a big difference to be able to precisely match colours in the bathroom to the tile trim, allowing the trim to become a ' feature' of the decor. Due to my incompetent measuring I had to ask for two separate orders of the same thing, which they provide at very short notice(twice). This meant that our tiler was not delayed in his work.”

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Posted 2 years ago

“i ordered. They delivered nicely packaged. Perfect.”

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Posted 2 years ago

“2 out of the 3 tubs arrived damaged, have sent pictures and a couple of emails asking for a refund for the 2 damaged items, as yet no reply.”

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Posted 2 years ago

“excellent service and product knowledge.”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Fantastic service! Ensured that I had my goods on time Thank you”

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Posted 2 years ago

“Very expensive silicone but fast delivery”

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Posted 2 years ago

“All good well done”

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Posted 2 years ago

“Very helpful service, friendly and knowledgeable. A nice quick transaction”

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Posted 2 years ago

“Have used these guys a few times now and never fail to deliver on time. Will keep on using Lilley Tile and Stone for years to come yet. Have recommended these to many customers too. Keep it up guys 👍”

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Posted 2 years ago

“Nice service and quick delivery”

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Posted 2 years ago

“Very helpful and knowledgeable team.”

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Posted 2 years ago

“As always. Brilliant”

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Posted 2 years ago

“Great service... Delivered ahead of forecasted date!”

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Posted 2 years ago

“Good palette deals very quick delivery”

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Posted 2 years ago

“Good service, fast delivery and quickly rectified a damaged item”

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Posted 2 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,637 reviews