Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,670 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Two orders for tile trim were delivered incredibly quickly and saved the day as in my first order I made a mistake with the shade of white. They were both packed extremely well to avoid any damage during shipping. Many thanks, Kyle Kerr”

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Posted 1 year ago

Kyle, Many thanks for your review! Our team are always on hand to help when possible. As ex-tilers themselves, they've been there too! Hope your project went well :) Best Regards Ray Lilley Web Support

Posted 1 year ago

“Very impressed, excellent service and great prices”

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Posted 1 week ago

“I ordered grouting and was looking for a particular shade of blue. Lilley Tile and Stone deilvered and I'm very happy with the quality, price and tone. Thank you.”

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Posted 1 week ago

“Great service, arrived quickly, nice product”

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Posted 2 weeks ago

“I purchased grout and matching silicon over the internet. Also spoke directly over the phone. The sevice was great and the goods arrived quickly. Would highly recommend this company.”

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Posted 3 weeks ago

“Service great all as described.”

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Posted 1 month ago

“My order was delivered quickly and accurately, can't fault them.”

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Posted 1 month ago

“I've ordered product twice from Lilley Tile & Stone. On both occassions the service, product and price has been excellent. Of course the true measure of customer service is not when everything goes well, but what happens when something goes wrong - Fortunately I'm yet to experience that with Lilley Tile & Stone. Keep up the excellent work folks :)”

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Posted 1 month ago

“Fast efficient service, very happy”

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Posted 1 month ago

“Had the perfect tiles inside this spectacular tile shop. And finished off my bathroom beautifully. Really excellent service from the owner and will be back. So good to have such quality and designs avalable.Thank you”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Items came as described in the time advised. They colour looks like what we were after but not fitted yet so hard to gauge completely.”

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Posted 1 month ago

“Had everything I needed at a good price. Delivery was a bit slow.”

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Posted 1 month ago

“Quick delivery and helpful on the phone”

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Posted 1 month ago

“Super helpful staff, delivery to the other end of the country was seamless. Thank you”

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Posted 1 month ago

“We just started using Lilley Tile & Stone in March 2025, what a helpful efficient company to deal with! We are a local business trading since 1955 and are happy to say how great these guys are. We would not hesitate to recommend them and will be using them again.”

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Posted 1 month ago

“Great , prompt, helpful service”

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Posted 1 month ago

“A very good price for a Rubi tile cutter and some Mapei products. Everything was well packaged, which can sometimes be an issue with these type of goods. Standard shipping took five days, so not the quickest but I didn’t need it urgently and I could have paid for speedier delivery.”

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Posted 1 month ago

“Good quality product, competetively priced and fast delivery, altogether excellent service.😊”

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Posted 1 month ago

“I ordered some tile products recently and my order was dealt with promptly with a very fast delivery. Very easy website to use. Highly recommend”

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Posted 1 month ago

“The staff is incredibly kind, helpful, and trustworthy. It’s rare to find a place that genuinely cares about its customers, and I truly appreciate the honesty and excellent service. Thank you so much for being a business that people can trust!”

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Posted 1 month ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,670 reviews