Light Supplier Reviews

Name: Light Supplier
Rating: 4.58

4.6 Rating 2,656 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service, good choice, competitive price and swift delivery.”

Helpful Report

Posted 1 year ago

“Easy and straightforward to fit. Excellent replacement for old tube fitments under our kitchen cabinets. Good illumination compared to what we had before. Would highly recommend.”

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Posted 1 year ago

“Strip lights were excellent value , easy to connect to my already hard wired cabinets. Very happy.”

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Posted 1 year ago

“Electric light fitting quite good. Delivery very poor. Ordered 25th November delivered 13 Decmeber.”

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Posted 1 year ago

“Ordered LED under cabinet lights to upgrade some old flourescent tubes. Quick service and very pleased with lights which were easy to wire up and fit. One light was defective and after contacting Light Supplier a replacement was quickly sent. Will be ordering some more lights soon.”

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Posted 1 year ago

“Questions are answered very promptly, ordering and comparing is easy, choice is good. Unfortunately due to the postal dispute, delivery was delayed slightly, but not unduly .”

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Posted 1 year ago

“Delivered promptly....undamaged....well made...easy to install...great product!”

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Posted 1 year ago

“Good service and next day delivery was well worth the extra cost.”

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Posted 1 year ago

“Nice quick answer to my initial query.”

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Posted 1 year ago

“Order was processed and dispatched within 3 days and Delivered by Royal Mail. A subsequent order was made and delivered quickly. Would highly recommend this company. Very prompt service.”

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Posted 1 year ago

“Good source of supplies. Unfortunately my original order was list on the post but Light Supplier arranged a replacement which arrived promptly.”

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Posted 1 year ago

“Initial response was OK, ordered on 28 Nov and informed of Dispatch on the 2nd of Dec, unfortunately, there was no tracking number, nor carrier mentioned, after 10 days I informed them of non arrival, and was told they were contacting the Shippers (Royal Mail) and gave me a Tracking number, which appears to be non Working. As of 16th Dec still no information, nor goods”

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Posted 1 year ago

“Good products, easy to get hold of, good advice - recommended”

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Posted 1 year ago

“Prompt response and product of good quality, easy to fit and exactly as expected. Saving us a fortune over the halogen alternative!”

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Posted 1 year ago

“Excellent quality. Easy to order, and delivery as promised.”

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Posted 1 year ago

“The most excellent website, delivery and product. This reflects the high quality of the company in their comprehension of what folks need to know when reading about a product, speedy delivery and supplying a product that was so easily installed. The result; superb under-unit kitchen lighting. Thank you,”

Helpful Report

Posted 1 year ago

“I am a little disappointed in your service. The advice you give is good but delivery of the ordered products is poor. This may well be due to recent activity by Royal Mail staff but you do not seem to offer an alternative. I have not received notification that my order has been dispatched and had to make an enquiry by phone. I am still waiting delivery”

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Posted 1 year ago

“I found this company to be very helpful and provides a light system that was easy to install and which gives out good levels of light under my kitchen cupboards.”

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Posted 1 year ago

“Ordered 2 Solaris slimline under cabinet lighting kits (LED Drivers included) for next day delivery as contractors were arriving in 4 days to fit as part of a bigger job. Light supplier despatched on time, received at carrier. No show next day. Package was delayed at carrier hub. My review is primarily to say, when I called Light Supplier, twice it went straight to voicemail and I thought oh here we go. I did not leave a message. 5 minutes later I had a call from a mobile from Customer Service saying systems were down, should be up in an hour, please e mail in query. Again, i thought, here we go. I filled in the online form. 20 mins later got a phonecall confirming package at carrier but in meantime had received the standard carrier e mail informing of delay. Soon after customer service again phoned to say they had checked and confirmed delay at carrier and tracking number. I said I had the info. The carrier eventually delivered my lights 3 days later on a Sunday just in time for contractors arriving next morning. So, horrible service from carrier, but absolutely excellent service from CS at Light Supplier. Well done 10/10. The lights were as described, packed very well and look super.”

Helpful Report

Posted 2 years ago

“Excellent service. Minor issue with the order was sorted promptly and with no fuss. A happy customer, and have both recommended and purchased from Light Supplier again.”

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Posted 2 years ago

Light Supplier is rated 4.6 based on 2,656 reviews