Hi Lynsey
I am sorry to hear of this for the first time. I can assure you that these are IP44 rated fittings, we have sold a large number of these fittings over the years and have to my knowledge never had any issues with liquid ingress. Some electricians get a little confused because they are expecting a plastic box that covers the entire back of the fitting, whereas these come with an IP box that covers the terminal block. As the cable entry is insulated this is still compliant with IP44 standards and British Standards.
I have sent you an email for you to contact us at Customer Service to discuss further.
Kind regards
Lighting Room
“Very happy with the light fitting I purchased and the service received was excellent. The light was delivered very quickly, in just two days and was packed really well. Great Service, would recommend.”
“Superb customer service experience. I called them to check on an item and found them very helpful, professional and with a great sense of humour! The item is exactly as hoped and delivered promptly and expertly packaged. Will not use any other company for our lighting needs in the future. Fantastic company.”
“Great choice of lighting. Efficient service. Kept well informed throughout. Pleased with the quality of the Hereford when it arrived. Overall brilliant!”
“Very happy with my light fittings, bought two, one for the hall and one for the landing and they look great, Jo was very helpful keeping me informed of delivery and was on hand when asking about bulb. Definitely recommend.”
“I called the lighting room in advance and said I had a tight turn around as it was Friday and I needed the two lights for Monday (electrical booked already for other bits and pieces). They said no problem and had it delivered the next day! I was really impressed…thank you so much!!”
“If only all shopping experiences were as good as this. Jo went above and beyond, splitting my order to ensure that I got a lampshade in time for a birthday when I had ordered at short notice. There was excellent communication re progress and despatch of both parts of the order. The packaging was superb. A really super company to deal with and I wish them every success.”
“Ordered two Där Boyd lights from the Lighting Room, sadly with the pandemic, there was delays outside of their control but the communication was top notch and lovely customer service throughout. Was a pleasure ordering with them and hopefully look forward to shopping hear again soon.”
“Absolutely gorgeous lamp received, incredibly high quality and very reasonably priced. The wait was worth it and I was well informed on timing by their team.”
“I was impressed by their range of products and their reasonable prices. They kept in touch regarding the delivery of the items that I ordered and they arrived as promised. I have now used them on two occasions and expect to do so in the future.”
