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Lighting Direct Reviews

4.7 Rating 16,669 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,669 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Great transaction and delivery was spot on . Definitely use again
Helpful Report
Posted 1 year ago
Very pleased , easy to fit and look very chic. Great value .
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Posted 1 year ago
gr8 service and product
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Posted 1 year ago
The product required to replace an existing exterior light was available on-site and saved many hours re-engineering the fittings. The time taken from ordering to delivery was exceptional. As a result, I have given five stars.
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Posted 1 year ago
Light hasn’t been fitted yet but pleased with the quality and the delivery
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Posted 1 year ago
I was told by a local electrical supplier that these bulbs were obsolete. So glad I found them on this site.
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Posted 1 year ago
Wrote an email to customer service and did not receive a reply. We’re actually surprised when our order arrived!
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Posted 1 year ago
Love these . We purchased 3 . Extremely happy with them. Great value
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Posted 1 year ago
Very good prices, and delighted to receive my goods mid-morning the day after ordering them at 18:26 the evening before.
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Posted 1 year ago
good service
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Posted 1 year ago
Used Lightning Direct on a few occasions this year and found their product excellent and their service great.
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Posted 1 year ago
On line order was easy and delivery as promised however when opening g the box, disappointed to find the product had scratches in several places and large fingerprints. Not sure this was a brand new item as would be expected so getting in touch to complain and return item.
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Posted 1 year ago
Really good value, fast and cheap delivery, and the product looks great! It was quick to assemble too, and has two brightness settings - we're really happy with it :)
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Posted 1 year ago
The bulbs were delivered quickly, do not no how long they will last, but the one I have fitted is bright.
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Posted 1 year ago
Excellent website, good choices and competitive prices. The LED lights I bought look amazing and were delivered incredibly quickly.
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Posted 1 year ago
Ordered the light Tuesday evening and received it Thursday so dispatched and delivered in two days a great service
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Posted 1 year ago
Ordered yesterday arrived today very quick delivery
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Posted 1 year ago
Absolutely over the moon with my battery operated picture lights . They look so expensive!
Lighting Direct 5 star review on 2nd November 2023 Lighting Direct 5 star review on 2nd November 2023
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Posted 1 year ago
Very poor service from the customer service department. I raised a number of questions on my order by email but never even replied. To three of my emails. I also had a further request but they did not accolade my order. Very poor and phoning is also a problem as it’s just rings and rings with no answer.
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Posted 1 year ago
Arrived in two days, as expected. The light is just what we wanted and a reasonable price. The tracking information didn't arrive until after delivery! This was fine as we were in but could have been a nuisance.
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Posted 1 year ago
Lighting Direct is rated 4.7 based on 16,669 reviews