Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,703 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,703 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, will definitely be using again 👍🏼”

Helpful Report

Posted 1 year ago

Thanks so much. The Customer Care Team

Posted 1 year ago

“Site was great, communication and service also good - the product itself wasn't well finished, dings in the wood, felt from the bottom was showing as roughly put in place and wood had score marks where it was shaped around the circumference, just really a shame the product seemed rushed out of the door before it was ready.”

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Posted 1 year ago

Sorry to read you are not entirely satisfied. The product can be returned via our very straightforward returns process if it does not meet approval. Full details on our website. The Customer Care Team

Posted 1 year ago

“Very simple ordering system for my light bulbs. Quick delivery. Bulbs were suitably packed - let's hope they work!”

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Posted 1 year ago

Thank you. The Customer Care Team

Posted 1 year ago

“easy to order looks good quality good delivery many thanks”

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Posted 1 year ago

Many thanks for your comments. The Customer Care Team

Posted 1 year ago

“Site easy to navigate, good selection of merchandise.”

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Posted 1 year ago

Thank you very much. The Customer Care Team

Posted 1 year ago

“Delivered on time. Easy to install. Good product with 5 year guarantee”

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Posted 1 year ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 1 year ago

“Easy to browse and order lights, clear comms all the way, swift and safe delivery. Really happy with the lights we chose. Will order from LD again”

Helpful Report

Posted 1 year ago

Thank you so much. The Customer Care Team

Posted 1 year ago

“We are genuinely very impressed with Lighting Direct - great range of lights and the only place we could find something that looked great and fitted the space (and had the appropriate safety rating for bathroom use). Good value and fast delivery. And, as important, we found the customer service (by phone and email) to be absolutely top notch - really friendly, helpful and speedy. Highly recommended.”

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Posted 1 year ago

Thanks so much. We work very hard to provide excellent customer service so the acknowledgement is very much appreciated. The Customer Care Team

Posted 1 year ago

“Lovely outdoor light which looks beautiful - delivered quickly.”

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Posted 1 year ago

We are very grateful for your feedback. The Customer Care Team

Posted 1 year ago

“Arrived quickly and as described. Installation slightly complicated because previous manual lights that looked very similar were actually wired from the top, not the bottom. I sorted this myself (much to my husband's surprise) and they are working well, much to the surprise of the local wildlife and neighbour's cat (caught on the Ring doorbell).”

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Posted 1 year ago

Thank you for taking the time to comment. Delighted you are pleased with your light. The Customer Care Team

Posted 1 year ago

“What can I say other than "brilliant". Ordered on a Thursday delivered on a Friday. The order was for two solar outside lamp standards which stand at 5ft 6" with the column made of metal rather than plastic. not sited them as yet so cannot speak for the lighting quality but so far they look the business.”

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Posted 1 year ago

Thank you for taking the time to offer feedback. The Customer Care Team

Posted 1 year ago

“Efficient and prompt service the lights are as advertised and were very competitively priced.”

Helpful Report

Posted 1 year ago

Thanks so much. The Customer Care Team

Posted 1 year ago

“Very quickly service. Less 24 hours I got a new lamp. Thank you.”

Lighting Direct 5 star review on 4th February 2023

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Posted 1 year ago

Looks fantastic - thanks for sharing. The Customer Care Team

Posted 1 year ago

“Good experience from beginning to end. Easy ordering on their website. Good quality item and super fast delivery. Will definitely order again.”

Helpful Report

Posted 1 year ago

Many thanks. The Customer Care Team

Posted 1 year ago

“I have bought a few lights over the last couple of years from this company found them excellent products prompt delivery and competive on pricing”

Helpful Report

Posted 1 year ago

Thank you so much. The Customer Care Team

Posted 1 year ago

“Extremely fast service. Goods as described and well protected.”

Helpful Report

Posted 1 year ago

Thank you. The Customer Care Team

Posted 1 year ago

“Really happy with the choice and price of all items! Lots of items to choose from and really pleased with my purchases… so thank you so much! Will be buying again!”

Lighting Direct 5 star review on 31st January 2023

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Posted 1 year ago

“Great lamp for the money.”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 1 year ago

“The website made it easy for me to find the bulbs I wanted. They were dispatched and delivered very quickly and efficiently. Don't think it could be improved on. Prices are a bit cheaper than shop retail so a winner all round.”

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Posted 2 years ago

“Light arrived and was great. Good finish. The stick on option failed twice and almost broke the light. I would recommend using a screw to secure it to the wall”

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Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,703 reviews