Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.69

4.7 Rating 16,669 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 5th October 2024

Lighting Direct 5 star review on 6th July 2024

Amanda

Anonymous

Anonymous // 01/01/2019

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“The website was easy to use and kept updated with my order”

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Posted 11 months ago

“Ordered a string of Festoon outdoor lighting Order promptly dispatched and delivered in good condition. Didn`t like the fact that overnight the price was reduced 40% and unable to supply festoon bulbs to fit with no idea when they would be in stock again. Overall disapointed”

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Posted 11 months ago

“Not yet received my item .I was told on tracker it was delivered but no information given on where the parcel was left .Neither of my neighbours have received it .No response yet from customer services unfortunately”

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Posted 11 months ago

“Fabulous range. Speedy service. Love the products.”

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Posted 11 months ago

“Found the product I wanted and arrived next day as stated. Seems good quality at a fair price.”

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Posted 11 months ago

“Quick delivery and great service”

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Posted 11 months ago

“Excellent service. Delivered within 24 hours! Good quality product.”

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Posted 11 months ago

“Excellent service with the light delivered within 24 hours of ordering. High quality, robust product.”

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Posted 11 months ago

Thanks for taking the time to review, much appreciated. Kind Regards Customer Service

Posted 11 months ago

“So pleased. We have immediately ordered another one again. Thank you.”

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Posted 11 months ago

“Extremely prompt delivery, great product and service!”

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Posted 11 months ago

“The spotlight plate was delivered but not the light bulbs on the same order. The driver said there was only one parcel. I e-mailed Lighting direct immediately after the driver left but to date I have had no response. Not very satisfactory”

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Posted 11 months ago

Thanks for taking the time to comment. I can see this was in a split delivery, not sure why, and it shows both were delivered, one on 14th and the other on 18th. Apologies for this, as you can appreciate the couriers are very busy at this time of year. Kind Regards Customer Services

Posted 11 months ago

“First-class service. Great product. Speedy delivery. Would buy from you again.”

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Posted 11 months ago

“Website stated item was in stock and available with 1 day delivery. Ordered item Monday evening, expecting this Wed or Thurs (worst case). Nothing arrived, called customer services to check and was advised lights were out of stock but delivery was coming in that day so should receive Saturday as couriers working weekends now. Rang again on Monday after no delivery to be told stock wouldn’t be arriving until Wed so would lucky to receive Thursday/Friday. Absolute joke! Not only do you continually break your promises but I was not even offered an apology by your Customer service representative, who honestly could give a toss. If had known I would ordered elsewhere as they were required urgently to be fitted as part of building work which was taking place. Needless to say I’m now having to fit these myself. Very very disappointing all round”

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Posted 1 year ago

“Can't really leave a review as a week after ordering, I haven't received the items or any tracking details. will leave a review when items arrive.”

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Posted 1 year ago

“Easy to use website, search facility gives you relevant links to what you want, good range of products.”

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Posted 1 year ago

“As per picture very good service”

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Posted 1 year ago

“Lovely light at a good price which arrived quickly”

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Posted 1 year ago

“Better than expected. Delivery onetime.”

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Posted 1 year ago

“Cheap and plastic looking outdoor light that doesn't look strong enough to put up let alone hold the glass sent with it, was cheap so to be expected. Tried to return and the cost is almost the same to post back, shocking price really so won't bother.”

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Posted 1 year ago

“Product as described,excellent delivery Would certainly use again.”

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Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,669 reviews