Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.69

4.7 Rating 16,692 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great value for money. Speedy delivery. Works well for price.”

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Posted 11 months ago

“Nice slim lights and perfect”

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Posted 11 months ago

“The description on the website made it easy for me to find the replacement outside light bulbs I needed. They were delivered very quickly well packed.”

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Posted 11 months ago

Thanks for taking the time to comment. Kind Regards Customer Service

Posted 11 months ago

“Quick from beginning to end”

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Posted 11 months ago

“Very happy with my floor uplighter, good quality and does the job perfectly. Not so happy with delivery as I hoped that paying £3+ it would be brought to flat door rather than dumped in communal hallway. I would rather wait a bit longer for royal mail delivery as they always deliver to door.”

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Posted 11 months ago

We are very grateful for your feedback. Kind Regards Customer Service

Posted 11 months ago

“Arrived promptly, packaging ,product intact. Lamps good quality and fitted nicely into bedroom decor. Only negative comment, maybe white cable instead of black.”

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Posted 11 months ago

We are very grateful for your feedback. Thanks so much. Kind Regards Customer Service

Posted 11 months ago

“Yes very easy to install, and I chose 5 different styles to highlight different parts of the garden. My only thought is to plan your installation, and make sure you get a buggiest transformer so you can add lights later.”

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Posted 11 months ago

We are delighted you are so pleased with your purchase. The lights look great in your garden, Kind Regards Customer Service

Posted 11 months ago

“Excellent service even with extra plugs to ensure UK connection.”

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Posted 11 months ago

“Light came on the day it said brilliant light would order again thank you”

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Posted 11 months ago

“Great looking light, put in our lounge, had to cut quite a bit off the cord as very long, pleased with the effect.”

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Posted 11 months ago

Thanks for your review and photo. It looks great in your space. Kind Regards Customer Service

Posted 11 months ago

“Not used yet but delivered extremely quickly”

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Posted 11 months ago

“Competitive price, quick delivery & well packaged.”

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Posted 11 months ago

“Really good quality. Will definitely use company again.”

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Posted 11 months ago

“The item I bought advised it would be with me within 1 day. A week passed and I hadn't heard anything so I emailed and they said a part wasn't available and wouldn't be with me for over a month. I replied and queried why it wasn't advised. It had also since been updated on the website to pre order but still had a much sooner dispatch date to what had since been advised via email. Customer service and communication absolutely shocking.”

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Posted 11 months ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Posted 11 months ago

“I ordered two replacement bulbs and they arrived within 24hrs. The bulbs are a very warm white and give off a lovely warm orangey glow. Excellent product and first class service. Thank you.”

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Posted 11 months ago

“Extremely efficient delivery and returns service - unfortunately the quality of the lights was very poor and not worth the money they cost.”

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Posted 11 months ago

Any customer who is not entirely happy with their purchase can return this for a replacement or refund, contact cusotmerservice@lighting-direct.co.uk they will help you. The Customer Service Team

Posted 11 months ago

“Good range of lights to choose from. Was able to find a lamp I loved where I hadn't been able to from other places. Good prices. Was happy with what I paid for the lamp. Bought the bulb at the same time which the website recommended which was helpful. Very happy with my lamp and the overall purchase experience”

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Posted 11 months ago

Thanks for taking the time to make a review. Kind Regards Customer Service

Posted 11 months ago

“Quick and efficient service well packed item”

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Posted 11 months ago

“Arrived quickly and one item returned, refunded swiftly”

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Posted 1 year ago

“Easy to order and delivered next day within the time scale quoted. Could not fault.”

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Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,692 reviews