Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.69

4.7 Rating 16,669 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 5th October 2024

Lighting Direct 5 star review on 6th July 2024

Amanda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting part of my order several weeks later. Have emailed numerous times and says it’s in its way!! Nothing!”

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Posted 11 months ago

“Excellent service and very pleased with the garden lights and a very good price too.would definitely recommend you. Thank you very much.”

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Posted 11 months ago

Many thanks for taking the time to comment. Your feedback is very much appreciated Kind Regards Customer Service

Posted 10 months ago

“Excellent service - arrived quicker than expected - the light is on the wall and looks great.”

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Posted 11 months ago

“Good range of lights competitively priced. I have used Lighting Direct a few times in the past and found their products to be of good quality. Items arrived the next day and were well packaged to prevent damage.”

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Posted 11 months ago

“Expensive to return. The photo is deceptive - it's much bigger than it looks so check dimensions. I've had to return it. This cost £6.50. Many other retailers have free returns - especially those that only sell online. So I will not use Lighting Direct again unless they change this and offer free returns.”

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Posted 11 months ago

“Ordered new outdoor Christmas lights as needed to replace our old ones, brilliant lights, very bright. Delivery was next day which was excellent”

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Posted 11 months ago

“Ordered new light and bulbs all came quickly, well packed, no problems, many thanks”

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Posted 11 months ago

We are very grateful for your feedback.

Posted 9 months ago

“Excellent 5 star service. I had a very minor problem which was resolved with absolutely no fuss and extremely quickly. I certainly recommend this company and will definitely use them in the future . P. West”

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Posted 11 months ago

“Excellent service and very quick delivery. Wall light is great and as described. Thoroughly recommend Lighting Direct.”

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Posted 11 months ago

We are delighted you are so pleased with your purchase. We very much appreciate you getting in touch. Kind Regards Customer Service

Posted 10 months ago

“very fast and great service. One shade was broken but was sorted out really quickly....Thanks”

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Posted 11 months ago

“Beautiful lamp shipped very quickly extremely well packaged delighted”

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Posted 11 months ago

“Well packaged and items bought had good boxes so suitable as gifts. Quick dispatch. Slight deterioration inside one candle battery compartment (works but time will tell) and all candle tops have marks and imperfections. Hopefully will not be noticeable when displayed. Bought in year end sale. If paid full price would have returned battery operated candle set.”

Lighting Direct 5 star review on 30th December 2023

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Posted 11 months ago

“1. amazed by how quickly this arrived - probably 16 hours from order to delivery 2. we ordered a picture light, super easy to install 3. looks fab. Will buy more.”

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Posted 11 months ago

“Great lights really speedy delivery at a very busy time of year. Getting the lights unravelled is a bit of a faff, as they get caught up with each other. But the patient is totally worth it as they are beautiful.”

Lighting Direct 5 star review on 24th December 2023

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Posted 11 months ago

“Good quality exterior light delivered very quickly. Third time we have ordered from this company.”

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Posted 11 months ago

“Ordered a replacement outdoor gate post lantern and it came the next day in Xmas week. Easy to construct and looks marvellous. DIY success all round which is always nice.”

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Posted 11 months ago

“Could improve delivery information”

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Posted 11 months ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 9 months ago

“My light fitting was easy to order and arrived very promptly. Thank you!”

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Posted 11 months ago

“Poor Service ordered 14/12 contacted customer service online - no response. After calling on 18/12 finally delivered 19/12. No option to change delivery or nominate a safe place. Advertised as one day delivery - arrived 5 days after order placed at 20:45 - lucky we were home!. Products seem ok - no use so can't realistically comment. Not all pieces ordered available upon delivery.”

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Posted 11 months ago

“Arrived so quickly brilliant”

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Posted 11 months ago

Lighting Direct is rated 4.7 based on 16,669 reviews