Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.69

4.7 Rating 16,669 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 5th October 2024

Lighting Direct 5 star review on 6th July 2024

Amanda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues dealing with this business”

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Posted 7 months ago

“Received my lights today after ordering Saturday. Delivery driver arrived within his allocated time slot and was very helpful with the large boxes. All lights are in perfect condition and were packed very well. Looking forward to putting them up in my kitchen, thank you”

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Posted 7 months ago

“The outside lamp seems very sturdy and well made. I haven't installed it yet so no comment on its functionality.”

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Posted 7 months ago

“Excellent service, item exactly as described, the item was well packed and arrived much quicker than expected”

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Posted 7 months ago

“Excellent service will be using this product again. Many thanks”

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Posted 7 months ago

“Great ordering system but suppy not availabe and bulbs provided are not the correst ones”

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Posted 7 months ago

“Product is good. Delivery service is very poor.”

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Posted 7 months ago

“The bathroom light I bought and have now fitted was delivered well packaged and I think it is very good quality.”

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Posted 7 months ago

“very good on time delivery ease of ordering”

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Posted 7 months ago

“Fast and efficient and pleased with product”

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Posted 7 months ago

“The lantern was delivered quickly and well packaged. Sadly despite this when I opened it some tiny slivers of glass fell out which alerted me to look for damage. Lighting direct were quick to refund.”

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Posted 7 months ago

“Very quick delivery. Lights good price and good quality. Look much more expensive than they cost.”

Lighting Direct 5 star review on 16th April 2024

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Posted 7 months ago

“Excellent service - next day delivery. Great value too.”

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Posted 7 months ago

“Very happy with the service. Well packed parcel arrived the day after I ordered. Minimum fuss. Would definitely use Lighting Direct again and reccomend them to others”

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Posted 7 months ago

“Easy Web site to negotiate next day delivery as promised . Product was just what we wanted haven't had it fitted yet but looks good . Thank you Lighting Direct.”

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Posted 8 months ago

“Extensive range, readily available and good value added to fast delivery, perfect solution.”

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Posted 8 months ago

“Great product at a good price and delivered quickly”

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Posted 8 months ago

“Excellent products and amazing delivery. Ordered items (lanterns) delivered to my door in less than 20 yes 20 hours….unbeatable service. This is my second order of these lanterns so I am aware of the quality and sensible price of the items. Again, outstanding service.”

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Posted 8 months ago

“2 Wall Lights (EDIT COSMIC WALL LIGHT WITH PLUG - GOLD) were ordered along with 1 recommended bulb (ENVIROLIGHT 4W WARM WHITE DIMMABLE LED DECORATIVE FILAMENT CANDLE BULB - SMALL SCREW CAP) so I could test how they looked with this bulb rather than ordering two and getting the wrong colour. Had to call customer service to expedite the lights as the bulb needed a few more days till it was in stock. In the order confirmation it stated the bulb would be sent separately when it was available but looks like the whole order had been halted until everything was in stock. Lights arrived shortly after sorting this but with the bulb too so thought this was odd. Lights look great but the wrong bulb was sent and doesn't even fit into the light as it's the wrong size. So delivery was later than expected and the wrong bulb was sent. The bulb I ordered says it won't be back in stock until September on the website so will be asking for a refund and looking elsewhere for bulbs I guess!”

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Posted 8 months ago

“Exceeded our expectations on quality and the speedy delivery was 10/10 Peter Coletti Sidmouth shepherd huts”

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Posted 8 months ago

Lighting Direct is rated 4.7 based on 16,669 reviews