Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,747 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, customer service and delivery,”

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Posted 7 months ago

“Ordered battery picture lights and a bulb which were delivered the next day as quoted - lights were very good quality and work well with remote control. Very pleased.”

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Posted 8 months ago

“Wide range, good prices, excellent next day delivery and great products. They were just what I wanted and looked just as good in real life!”

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Posted 8 months ago

“Great selection at really good prices Item dispatched quickly (received next after ordering)”

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Posted 8 months ago

“Purchased 2 wall lights and a matching centre light. I had planned to buy the same lights from John Lewis but at a total cost of almost £200 more than the same 3 items from LD. I placed my order online with Lighting Direct, who kept me informed of my purchase and of the delivery schedule. All items were delivered within 3 days. Many thanks, Lighting Direct👍🏽”

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Posted 8 months ago

“First time I haves used Lighting Direct very impressed with the dales and your, colleague in your inquire dept, great job, will be using you again.”

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Posted 8 months ago

“Bought from them before,still as good, will buy again.”

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Posted 8 months ago

“Fast delivery Reasonable price Good product”

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Posted 8 months ago

“Items arrived very promptly and well packed . Everything as expected”

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Posted 8 months ago

“Good product , good delivery time.”

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Posted 8 months ago

“Excellent product and service. Just what we wanted.”

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Posted 8 months ago

“Excellent products and vey quick delivery”

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Posted 8 months ago

“Thrilled with my two gold picture lights. They look expensive and have transformed a very dark passage way into a lovely feature wall with four small pictures. Delivered next day!! Very happy with the service all round. Thank you”

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Posted 8 months ago

“Super quick delivery and all packaged up really well. Really pleased with lights.”

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Posted 8 months ago

“Really quick service packaged great just what I wanted”

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Posted 8 months ago

“Very prompt service and delivery. Picture lamp is as described. Instructions rather vague as one doesn’t want to force the back off an unfamiliar purchase without clear instructions.”

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Posted 8 months ago

“Extremely fast service and easy to deal with. Thanks”

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Posted 8 months ago

“Fast delivery, well packed. The shade is just what I was hoping. Will use this company again.”

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Posted 8 months ago

“The website is well organised, ordering is easy, communications good and delivery prompt”

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Posted 8 months ago

“I would like to update my previous review on which I gave 3 Stars and this was due to one of the items on my order (4 garden solar lights) having a slight bit of damage - however I had decided to keep the item as it was just a dent on one side. But huge credit to Catherine and Lighting Direct, she called me to apologise and says they were sending me a replacement box as a goodwill gesture. Really lovely of them and I even said it was fine and they didn’t need to do so, but she insisted. What exemplary customer service which we rarely find these days. Thank you so much Catherine and Lighting Direct, I really appreciate you going the extra mile to ensure your customers are happy. Kind regards”

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Posted 8 months ago

Lighting Direct is rated 4.7 based on 16,747 reviews